Policy and Claims
Find your carrier in the list below. For a coverage review, contact your Agent at AAA
Auto and Home - MyPolicy
Pay by phone
Pay online
Manage CSAA Policy
Visa, MC, Debit Card & electronic check
Flood
Pay by mail
555 Corporate Drive
Kalispell, MT 59901-6074
CSR@floodpro.net
Phone
(800) 637-3846
FAX: (866) 528-3205
OTHER CARRIERS
PAYMENTS
Pay by phone
1-800-973-2690
Pay by mail
ACIC
PO Box 182293
Columbus, OH 43210-2293
CLAIMS
Claims by phone
1-877-224-5677
PAYMENTS
Online:
Pay by phone
800-543-2644
Pay by mail
American Modern Insurance Group
PO Box 5323
Cincinnati, OH 45201-5323
CLAIMS
Online:
Pay by phone
1-800-375-2075
PAYMENTS
Customer Service:
Email: flood.service.center@assurant.com
Phone: 800.423.4403
FAX: 714.712.3842
Pay by mail
Mailing Address:
PO BOX 8695
Kalispell, MT 59904-8695
Overnight Address:
8655 E Via de Ventura
Suite F300
Scottsdale, AZ 85258
CLAIMS
Claims Questions and Support
Email: claims@floodpro.net
Phone: 800-654-4895
FAX: 866.528.3252
Claims Mailing Address:
PO BOX 8695
Kalispell, MT 59904-8695
Service Hours - Monday - Friday 8:00 a.m. to 6:00 p.m. EST
PAYMENTS
Pay online
Pay by phone
866-896-7233 and select #4
Pay by mail
Cabrillo Coastal General Insurance Agency
P.O. Box 357966
Gainesville, FL 32635-7966
CLAIMS
Claims online
Pay by phone
1-866-482-5246
PAYMENTS
CLAIMS
Claim online
PAYMENTS
Pay online
Pay Online
Visa, MC, Discover
Pay by phone
Check-by-Phone: 866-430-2916
Pay by mail
PO Box 3576
Akron, OH 44309
CLAIMS
Claim online
Claims by phone
PAYMENTS
Pay online
Pay by phone
800-532-4221
Pay by mail
Foremost Insurance Group
PO Box 0915
Carol Stream, IL 60132-0915
Include payment return card
Pay By Overnight/Express Mail:
Foremost Box #915
C/O Citibank Lockbox Operations
8430 W. Bryn Mawr Ave, 3rd Floor
Chicago, IL 60631
CLAIMS
Claim online
Claims by phone
PAYMENTS
Pay by phone
800-842-0551, #2 (8am to 4:30 pm)
Visa, MC and Debit Cards are accepted (no check by phone)
Pay by mail
PO Box 400
Branchville, NJ 07826-0400
CLAIMS
Claim online
PAYMENTS
Pay online
Visit GMAC's Customer Care Center to view account details, make a payment & manage your policy.
Pay by phone
877-468-3466, #3 then #1 to reach Credit Card Payment Service
Pay by mail
GMAC Payments
P.O. Box 1018
Winston-Salem, NC 27102-1018
CLAIMS
Claim online
Visit the Claim Center to report a claim.
File a Claim
PAYMENTS
Pay online
Pay by phone
1-800-573-1187
Visa, MC, Debit Card and Check-by-Phone
Pay by mail
The Hanover Insurance Group
Attn: Direct Bill
P.O. Box 4031
Woburn, MA 01888-4031
CLAIMS
Claim by phone
1-800-628-0250
Claim online
PAYMENTS
Pay online
View, print and pay your bill online. View & print policy documents including Insurance ID cards.
Report new claims & track a filed claim.
Pay Online
Pay by phone
800-327-1500
Pay by mail
P.O. Box 70839
Charlotte, NC 28272
CLAIMS
Claim online
PAYMENTS
Pay online
Manage your Personal Policies. Make payments & submit claims.
Online Service
Pay by phone
800-526-1547, #3
Visa and MC
Hearing impaired customers: 1-800-243-9801 (For use with TDD/TTY devices)
Liberty Mutual Group is pleased to accept AAA Visa Diamond Advantage Credit Card Vouchers towards premium payment.*
Pay by mail
P.O. Box 7500
Dover, NH 03821-7500
CLAIMS
Claim online
Online Service
Hearing impaired customers: 1-800-243-9801 (For use with TDD/TTY devices)
PAYMENTS
Pay online
Manage your Personal Policies. Make payments & submit claims.
Online Service
Pay by phone
(202) 646-2500
Pay by mail
Federal Emergency Management Agency
500 C Street S.W.
Washington, D.C. 20472
CLAIMS
Claim Phone
Policyholders, who have questions about their flood insurance policy or the claims process, and disaster survivors, who have general questions about the National Flood Insurance Program, can contact the support hotline by:
Calling toll-free 800-621-3362 (CST)
For individuals who are deaf, hard of hearing or have a speech disability using 711 or VRS, please call 1-866-337-4262. For individuals using a TTY, please call 1-800-462-7585.
Payment Options
How can I pay for my flood insurance?
You can pay your insurance premium with a credit card (American Express, Diners Club, Discover Card, Master Card or Visa) or with cash, check or money order. Your premium may be paid through an escrow account established by your mortgage lender, at your lender's discretion.
If your lender requires you to buy flood insurance and escrows for other types of insurance or taxes, they are required to also escrow flood insurance premium payments. Your payment for coverage is due to your agent with your application. For details, ask your insurance agent or lender.
PAYMENTS
Pay online
Peninsula accepts online payments for amounts billed on policies.
Pay Online
Pay by phone
Pay by Phone: 800-877-0600 ext 8100
Pay by mail
Peninsula Insurance Company
PO BOX 300
MARIETTA, PA 17547-0300
CLAIMS
Pay by Phone
You can access this service 24 hours a day, 7 days a week.
Simply call 800 492-1205
Pay by mail
Peninsula Insurance Group
112 East Market Street
P.O. Box 108
Salisbury, MD 21803-0108
PAYMENTS
Pay online
Make payments or report a claim.Update your address, vehicle or add a driver.
Review & print auto insurance policy documents.
Online Service
Make your Progressive Payment Online
Pay by phone
1-800-776-4737,
Option 1- To report an accident or make a claim
Option 2- For billing or policy changes
Option 6- To speak with a Spanish-speaking representative
Pay by mail
Progressive
PO Box 6807
Cleveland, OH 44101-1807
CLAIMS
Claims online
Make payments or report a claim.
Update your address, vehicle or add a driver.
Review & print auto insurance policy documents.
Online Service
Make your Progressive Payment Online
Pay by Phone
1-800-776-4737,
Option 1- To report an accident or make a claim
Option 2- For billing or policy changes
Option 6- To speak with a Spanish-speaking representative
PAYMENTS
Pay online
Pay by phone
1-888-723-3260
Credit Cards and Check-by-Phone
Pay by mail
Safeco
PO Box 6476
Carol Stream, IL 60197-6476
CLAIMS
Claims online
Pay by Phone
PAYMENTS
Pay online
Pay by phone
1-800-444-9950 ext. 5118
Visa, MC and Check-by-Phone
Pay by mail
State Auto Insurance Companies
518 East Broad Street
Columbus, OH 43215
CLAIMS
Claims online
Pay by Phone
PAYMENTS
Pay online
Manage your Travelers accounts online
Pay bills, view payment history & policy information, check claims status.
Online Customer Service
Pay by phone
800-842-5075
Visa, MC, Debit and Check by Phone
Pay by mail
TRAVELERS PERSONAL INSURANCE
PO BOX 660307
DALLAS, TX 75266-0307
Travelers is pleased to accept AAA Visa Diamond Advantage Credit Card Vouchers towards premium payment*
CLAIMS
Claims online
Manage your Travelers accounts online
Pay bills, view payment history & policy information, check claims status.
Online Customer Service
Pay by Phone
PAYMENTS
Pay online
Make a payment with Union Mutual Pay Online
Pay by mail
Union Mutual
PO Box 158
Monpelier, VT 05601-0158
CLAIMS
Find Agent
Claims: Find your Agent and their telephone number
More information
PAYMENTS
Customer Service
Pay by phone
Payments Processing center
Toll Free: 1.800.820.3242
Fax: 1.800.850.3299
Pay by mail
P.O. Box 33003
St. Petersburg, FL 33733-8003
Pay by US Mail or by overnight delivery
Payment Address:
P.O. Box 33003
St. Petersburg, FL 33733-8003
Overnight Payment Address:
801 94th Ave North
Ste 110
St. Petersburg, FL 33702
CLAIMS
Claims online
Pay by Phone
Claims processing to open a claim by phone
Toll Free Phone 1.800.725.9472
Fax 1.877.270.4329
Pay by Phone
P.O. Box 33064
St Pete, FL 33733