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Amy Parmenter
Public Affairs Manager, CT
O: (860) 570-4319
C: (860) 965-6161

AAA: After Coldest Weekend Yet, Highest Call Volume Yet

Three hours in a row averaging more than 200 calls per hour


On the heels of our coldest weekend yet, AAA is experiencing its highest call volume yet.

For three hours in a row, from 9am to noon Monday, AAA Emergency Roadside Service averaged more than 200 calls per hour – just in Greater Hartford alone.

“For drivers across Connecticut, the warming trend cannot come soon enough,” says Amy Parmenter, spokesperson for AAA in Greater Hartford. “Responding to service calls during an occasional cold snap is what we do best but the prolonged stretch of extreme cold has stretched our resources like never before. Our emergency responders have, with little relief, been working around the clock since Christmas”.

As of 3:30p, AAA in Greater Hartford had received more than 1500 calls for service.

Follow us on Twitter: @AAAHartfordNews

CT Mailing Address:
815 Farmington Avenue
West Hartford, CT 06119

AAA provides automotive, travel and insurance services to 58 million members nationwide and more than one million members in Connecticut.  AAA advocates for the safety and mobility of its members and has been committed to outstanding road service for more than 100 years. The not-for-profit, fully tax-paying member organization works on behalf of motorists, who can now map a route, find local gas prices, discover discounts, book a hotel and track their roadside assistance service with the AAA Mobile app for iPhone, iPad and Android. For more information, visit

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