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Jenifer Moore
Public Affairs Specialist, OH
O: (513) 762-3105 ext. (5503105)
C: (513) 401-4911

CINCINNATI, OH (November 15, 2018)—It’s not officially winter yet, the first storm of the season has arrived with a fury blanketing the tri-state area with ice resulting in fallen trees and power lines.  AAA experts are offering tips on how to deal with any damage to homes or vehicles.

“While we did not get much snow overnight, the ice has taken a toll on power lines and trees across the tri-state area causing widespread outages and damage,” said Jenifer Moore, AAA spokeswoman. “No matter how often storms roll through the area, dealing with Mother Nature’s toll can be a financial hardship that not everyone is prepared for.”

AAA offers the following tips when dealing with auto and homeowners insurance coverage and claims questions in the aftermath of a severe winter storm:

AAA Tips on Dealing with Power Outages:

  • Contact your power company to report power outages in your area.
  • Never run a generator in a closed structure.
  • Avoid opening refrigerator or freezer doors in order to prevent food spoilage.
  • In the event that your power is out for an extended period of time, consume food that may spoil first. Generally most homeowners policies have coverage for food spoilage up to $1,000 loss many with a zero deductible.
  • Don’t refreeze meat that has thawed. Go ahead and cook the meat on an outdoor grill to avoid spoilage.
  • Unplug sensitive electronic devices such as TVs and computers to avoid power surge damage.
  • Have on hand a supply of water that equates to 1-gallon of water per person per day for a minimum of 3 days.
  • Use extreme care operating alternate power sources such as candles. 
  • Keep your cell phones charged and use only when necessary to conserve power. Take advantage of electric outlets in public locations that have power.
  • For those on a well system, anytime strong storms are expected, residents should fill bathtubs with water to use for flushing toilets.
  • Have a family preparedness plan. Your family may not be together when an emergency strikes, so it is important to plan in advance: how you will contact one another; how you will get back together; and what you will do in different situations. Be sure every member of your family knows has a fully charged cell phone, coins, or a prepaid phone card to call an emergency contact. If you have a cell phone, program that person(s) as “ICE” (In Case of Emergency) in your phone. If you are in an accident, emergency personnel will often check your ICE listings in order to get a hold of someone you know.


 AAA Tips on Insurance Coverage for Vehicles and Homes


AAA Tips for Fallen Trees:

  • If your tree falls on your house, your insurance will cover removal of the tree and home repairs due to damage.
  • If your tree falls on your neighbor’s house, your neighbor’s homeowner’s policy would provide insurance coverage.  The same holds true if your neighbor’s tree falls on your home; you would file a claim with your own insurance company.
  • If a tree falls in your yard, but doesn’t hit anything, you would pay for its removal in most cases.
  • Additionally, if a tree on your property is weak, damaged, or decayed, but you do nothing about it, and it crashes down, you could be held liable for damages. 
  • Tree limbs that fall on a house or other insured structure on the property would be covered for both the damage the tree inflicts on the house and the cost of removing the tree, generally up to about $500. Other objects that fall on the home are also covered.
  • Homeowners policies also include additional living expenses—in the event a home is severely damaged by an insured disaster, this would pay for reasonable expenses incurred by living elsewhere while the home is being fixed or rebuilt.


  • Physical damage to a car caused by heavy wind or fallen tree limbs is covered under the optional comprehensive portion of an auto policy.
  • If your car is damaged by a fallen tree or limbs, you would need to file a claim using your vehicle policy’s comprehensive coverage. 

For homeowners who experienced damage to cars, homes or property, AAA recommends these tips to help the claims process go smoothly:

  • Take appropriate immediate and temporary measures to prevent further damage. If you do make minor repairs before an insurance adjuster arrives, save receipts to submit for reimbursement.
  • Call your insurance agent or company immediately. Be prepared with a list of questions ahead of time: Am I covered? Does my claim exceed my deductible? How long will it take to process my claim? Will I need to obtain estimates for repairs to structural damage?
  • If your home is damaged to the extent you cannot live there, find out if you have coverage for additional living expenses for accommodations while repairs are completed. If you do stay at a hotel, keep your receipts for reimbursement.
  • Schedule a time for an adjuster to inspect the damage to your property.
  • Prepare a list of lost or damaged articles. Avoid throwing out damaged items until the adjuster has visited. Consider photographing or videotaping the damage.
  • Get claim forms. Insurance companies will send required claim forms by a specified time period. Be sure to completely fill out the form and return promptly to avoid delays.



AAA provides automotive, travel, and insurance services to 59 million members nationwide and more than three million members in Ohio.  AAA advocates for the safety and mobility of its members and has been committed to outstanding road service for more than 100 years.  AAA is a non-stock, non-profit corporation working on behalf of motorists, who can now map a route, find local gas prices, discover discounts, book a hotel, and track their roadside assistance service with the AAA Mobile app ( for iPhone, iPad and Android.  For more information, visit




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