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Jana Tidwell
Public Relations Manager, PA
O: (302) 299-4426
C: (302) 353-6563

Kathleen Zinszer
Sr. Public Aff. Specialist, CT/DE/NJ/PA
O: (302) 299-4168
C: (610) 291-7312

POTHOLE PATROL: Drivers Paying a Price for Warmer Weather

AAA Offers Advice for Avoiding Expensive Repair Bill

PHILADELPHIA, PA (Tuesday, February 5, 2019) The extreme cold followed by a significant warming trend has paved the way for potholes, another expense for drivers during a winter that has already been costly for many of them.

“First, AAA Roadside Assistance crews responded to thousands of calls from members with dead batteries and now, it's the tires,” says Jana Tidwell, manager of Public and Government Affairs for AAA Mid-Atlantic.  "Damage from potholes is not just an inconvenience. It can be a significant expense.”

Previous research from AAA indicates that American drivers spend $3 billion annually, an average of $300 per motorist, repairing pothole-related damage.

“We saw a vehicle over the weekend so severely damaged by a pothole, that not only flattened the tire, but the whole wheel came off,” said Barry Cooperman, Car Care Manager of the AAA Car Care Center in South Philadelphia.  “This is just the beginning of pothole season, so we expect to see many more tire-related issues in the weeks and months ahead.”

In some cases, the impact of poor road conditions on vehicles can leave a car owner with repair bills ranging from under $250 to more than $1000 depending on the extent of the damage, the make of the vehicle and the make of the tires.

Typically, potholes form when moisture collects in small holes and cracks in the road surface. As temperatures rise and fall, the moisture expands and contracts due to freezing and thawing. This breaks up the pavement and, combined with the weight of passing cars, eventually results in the formation of potholes.


Blown tires, dented rims, damaged wheels, dislodged wheel weights, displaced struts, dislocated shock absorbers, and damaged exhaust systems are all are costly common automotive issues caused by pothole runins. Other telltale signs include misaligned steering systems, and ruptured ball joints.


“Flat tire calls account for a significant number of roadside assistance requests by AAA members,” said Tidwell. “With many of these calls related to pothole damage, it is important for motorists to be proactive and have their vehicle inspected if they suspect vehicle damage.”


To aid motorists in protecting their vehicles from pothole damage, AAA recommends the following:


Inspect Tires – The tire is the most important cushion between a car and a pothole. Make sure tires have enough tread and are properly inflated. To check the tread depth, insert a quarter into the tread groove with Washington’s head upside down. The tread should cover part of Washington’s head. If it doesn’t, then it’s time to start shopping for new tires. When checking tire pressures, ensure they are inflated to the manufacturer’s recommended levels, which can be found in the owner’s manual or on a sticker on the driver’s door jamb. Do not use the pressure levels stamped on the sidewall of the tire. 


Look Ahead – Make a point of checking the road ahead for potholes. An alert driver may have time to avoid potholes, so it’s important to stay focused on the road and not any distractions inside or outside the vehicle. Before swerving to avoid a pothole, check surrounding traffic to ensure this will not cause a collision or endanger nearby pedestrians or cyclists.


Slow Down – If a pothole cannot be avoided, reduce speed safely being sure to check the rearview mirror before any abrupt braking. Hitting a pothole at higher speeds greatly increases the chance of damage to tires, wheels and suspension components.


Beware of Puddles – A puddle of water can disguise a deep pothole. Use care when driving through puddles and treat them as though they may be hiding potholes.


Check Alignment – Hitting a pothole can knock a car’s wheels out of alignment and affect the steering. If a vehicle pulls to the left or right, have the wheel alignment checked by a qualified technician.


Recognize Noises/Vibrations – A hard pothole impact can dislodge wheel weights, damage a tire or wheel, and bend or even break suspension components. Any new or unusual noises or vibrations that appear after hitting a pothole should be inspected immediately by a certified technician.


Report a pothole:  Motorists are encouraged to report potholes by either visiting the AAA website.  In Philadelphia, motorists can report a pothole by calling 311 or 215-686-5560.  Outside of Philadelphia, motorists can call PennDOT at 1-800-FIX-ROAD (1-800-349-7623), or report a problem to PennDOT online to their Customer Care Center.


For more on how to prevent serious vehicle damage from potholes, motorists can visit


Follow us on Twitter: @AAAPhillyNews

Mailing Address:
7777 Brewster Avenue
Philadelphia, PA 19159

AAA provides automotive, travel and insurance services to 57 million members nationwide and more than three million members in Pennsylvania.  AAA advocates for the safety and mobility of its members and has been committed to outstanding road service for more than 100 years.  The not-for-profit, fully tax-paying member organization works on behalf of motorists, who can now map a route, find local gas prices, discover discounts, book a hotel and track their roadside assistance service with the AAA Mobile app for iPhone, iPad and Android.  For more information, visit

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