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A family of four taking a selfie next to a car with mountains in the background.

FEATURED MEMBER STORIES

“I can confidently say his customer service was exemplary.”

On my way home from Newark Airport, my car suddenly lost transmission power and I had to pull over on busy Route 1. AAA responded immediately and said help would arrive in 15 minutes—and Tom, a AAA employee, arrived right on time. This was the best AAA experience I’ve ever had. Tom was professional, kind, and efficient, ensuring both my safety and the care of my car. With over 40 years as an executive, I can confidently say his customer service was exemplary.

Harry· Princeton, NJ

FEATURED MEMBER STORIES

“People still care about people.”

What began as a simple rental quickly became a transportation challenge. I was stranded, navigating corporate policies and slow responses, with time-sensitive commitments at stake. In the middle of all that frustration, AAA reminded me of something simple but powerful: people still care about people. Thank you AAA for reminding me what reliability, humanity, and support look like when it matters most. #AAATogether

Sloan· Philadelphia, PA

Smiling woman leaning against her car and looking at her smartphone

FEATURED MEMBER STORIES

“I am grateful that AAA helped keep my little girl safe.”

My daughter, who attends college several hours from home, called me at work in tears after her car suddenly died on a busy Kansas City highway. Knowing I could tell her to stay in the car and call AAA was incredibly reassuring. A tow arrived within 10 minutes and took her to a nearby repair shop. She made it to class and I was able to get back to work. I am grateful that AAA helped keep my little girl safe.

Brent· Auburn, KS

A woman in a red beanie and gloves stands in the snow looking at her phone next to a red car with its hood open.

FEATURED MEMBER STORIES

"I will definitely be recommending AAA to my family and friends.”

My husband and I recently got married and we wanted to look into going on a cruise for our honeymoon. We made an appointment with a AAA travel agent and cannot say enough good things about our experience. She helped us and thoroughly explained everything while also getting us booked for a cruise at an affordable cost.

Michelle B.· Florence, KY

A family of three playing in the ocean near a beach, with water splashing around them.

FEATURED MEMBER STORIES

“AAA stands behind the service they provide with honesty, integrity, and value.”

I recently went in with a screw in my tire. I'd purchased all 4 tires there 2 yrs prior. Inspection of the tires revealed a crack all the way around all 4 tires. Ultimately, they were able to facilitate the replacement of all 4 tires at the cost of the replacement of 1 tire. They took responsibility to go above/beyond to make things right for me. Thank YOU for your outstanding service.

Kyle M.· Cincinnati, OH

Mechanic using a power tool on a car wheel in a garage.

FEATURED MEMBER STORIES

“Confused to confident in 60 seconds.”

I just switched to AAA for my Auto Insurance coverage. AAA answered my questions patiently, explaining all the details. Their confidence definitely rubbed off on me. I went from confused to confident in 60 seconds!

Karen S.· Warrington, PA

Insurance Testimonial - Smiling AAA Insurance agent

FEATURED MEMBER STORIES

“Our service man was absolutely phenomenal.”

He went above and beyond to help my young son and I when we were stranded on the side of the highway unexpectedly. He managed to fix a dispatching issue, keep me updated, remain pleasant and professional, and remedy our issue so towing was not required. I am so grateful to him!

Bonnie M.· Fredricksburg, VA

Roadside Testimonial - AAA roadside technician smiling next to his truck

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A group of four young adults talking animatedly in front of a brick wall.

WHY SHARE MY STORY?

Connect with the AAA community
Tell us how AAA helped you get to your interview on time—and how you got the job. Or share how effortless it was to get an oil change at your nearest Car Care location. We want to know what you love about AAA.

See how AAA Members maximize their benefits
From planning dream vacations for less to getting Roadside Assistance for the unexpected, see how Members like you are making the most of their AAA perks. The possibilities are endless.

Help shape the future of AAA
When you share your story, you’re not just joining the AAA community—you’re helping redefine the Member experience. How great would it feel to know your input made a difference for future Members?

Share my member story

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My technician restored my faith in the car care industry.
I wasn’t a member before this, but after my experience with AAA Car Care I’ve been inspired to become a member and use AAA for all my car care needs.
Jenni K.Dublin, OH

I needed an international driving permit and got it in just two minutes.
Yulian S.Frederick, MD

I would give AAA 100 stars if I could.
Pam M.Cincinnati, OH

AAA saved me!
I was out of town and ended up with a tire that couldn’t be patched. I called 8 places on Good Friday and none of them had my tire in stock. AAA’s technician was super helpful from the start, he personally picked up the tires and got them replaced the next morning. They went above and beyond!
Erica S.Norman, OK

I felt completely supported.
Julia D.Warrington, PA

Got fingerprinted at AAA for my nursing license renewal. It was very simple and quick!
Shawn C.Oklahoma City, OK

Ordering and picking up foreign currency for my trip was a breeze.
Jane M.Southington, CT

My technician restored my faith in the car care industry.
I wasn’t a member before this, but after my experience with AAA Car Care I’ve been inspired to become a member and use AAA for all my car care needs.
Jenni K.Dublin, OH

I needed an international driving permit and got it in just two minutes.
Yulian S.Frederick, MD

I would give AAA 100 stars if I could.
Pam M.Cincinnati, OH

AAA saved me!
I was out of town and ended up with a tire that couldn’t be patched. I called 8 places on Good Friday and none of them had my tire in stock. AAA’s technician was super helpful from the start, he personally picked up the tires and got them replaced the next morning. They went above and beyond!
Erica S.Norman, OK

I felt completely supported.
Julia D.Warrington, PA

Got fingerprinted at AAA for my nursing license renewal. It was very simple and quick!
Shawn C.Oklahoma City, OK

Ordering and picking up foreign currency for my trip was a breeze.
Jane M.Southington, CT

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