AAA Topeka

4.2 4.5 star 60 reviews

1223 SW Wanamaker Road
Suite 100
Topeka, Kansas 66604
(785) 233-0222

Landmark: Located at the Huntoon Intersection

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
Mon
9:00 AM – 5:00 PM
Tues
9:00 AM – 5:00 PM
Wed
9:00 AM – 5:00 PM
Thurs
9:00 AM – 5:00 PM
Fri
9:00 AM – 5:00 PM
Sat
9:00 AM – 3:00 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Amazon Hub

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

60 reviews - 4.2 4.5 star

Marty Kane 4/26/2021 5 stars

Angela Stamps 4/15/2021 5 stars

Melissa Davenport 4/8/2021 4 stars

Ellis Johnson 4/7/2021 5 stars

Barbara Guay 4/1/2021 5 stars

Was very friendly and helpful

Robert Mayer 3/27/2021 5 stars

Kerry Nance-Corbin 2/19/2021 5 stars

James Tolbert 1/17/2021 3 stars

Jo3 Mcd 11/14/2020 5 stars

Great service an help

Mike Burns 9/29/2020 5 stars

I don't visit often, but when I do, the staff is always friendly and helpful. I wholeheartedly recommend their services.

Curtis Sult 9/20/2020 5 stars

They gave their 110%

Maria Martinez 9/16/2020 5 stars

They were great.

Jennie Bowen 9/13/2020 5 stars

Very friendly and knowledgeable staff

Cody Stafford 8/25/2020 5 stars

Locked my keys in the car at Walmart full of groceries including ice cream... thank you so much for your speediness!!!! 30 minutes from call to unlocked car!!!!! Thank you!!!!!!

Kim Elder 8/7/2020 5 stars

Great service!

richard wallgren 7/27/2020 3 stars

Not ok. Can't cancel membership for any refund.paid yearly I guess

Nicole C 4/1/2020 5 stars

It was fast easy to get to for what you're looking for and always have someone to talk to at I did

Karen Lovendahl 3/7/2020 5 stars

AAA plans my trips to special places, and I have no problems.

Shaun Stillwell 3/7/2020 1 star

Tasha Tash 3/4/2020 5 stars

AAA is very professional and they are experts at time management.

ebonknave 1/30/2020 4 stars

Janae Still (Iwrestled-Abearonce) 1/20/2020 5 stars

Red Rock Guest Ranch 1/12/2020 4 stars

AAA answers all of our travel questions

Scott Martin 1/10/2020 5 stars

Great place to plan your next trip, get insurance

Richard Shuler 12/19/2019 3 stars

While my issue was very minor, they were very helpful. I dislike their app, its confusing and seems to get you nowhere. Had to call directly to get service. They need to clean that up. Once I got through, great service.

Michelle Burch 12/11/2019 5 stars

Arrived on minutes. Fast friendly service

Rose Raiken 11/21/2019 5 stars

Sandi Smith 11/20/2019 4 stars

Attentive staff offered to help me immediately. She knew the process to get my reimbursement for out-of-pocket expenses covered by my upgrade to Premier Roadside Assistance. Paperwork was quickly provided with suggestions on handling it. I've been a AAA member since I first got my driver's license. Always get my money's worth. This office is especially pleasant and efficient.

Josh 11/11/2019 5 stars

David Berens 10/27/2019 5 stars

Very helpful in planning atrip

Anthony E Akins 10/7/2019 5 stars

Been there when i needed them.

Melissa “Chknlips” Crowley Rocha 9/8/2019 5 stars

Christiana Lytle 8/16/2019 5 stars

Kelli Hough 8/9/2019 5 stars

Terri Lammers 7/7/2019 5 stars

Robert Barraclough 7/5/2019 4 stars

Trina Gravert 4/5/2019 2 stars

john fitzpatrick 2/16/2019 4 stars

Nick Will 2/14/2019 5 stars

Very nice office with tons of information.

Wanetta Bean 2/13/2019 5 stars

Clarissa Marin 2/13/2019 1 star

Dealing with an accident caused by one of your policy holders. Agent was no help as far as getting my rental car set up. I had to ask the body shop questions that should of been handled by your employees. I really wish someone would get back to me as I’ve left voicemails and still have questions. This was honestly one of the WORST experiences. Very little communication going on between agents and clients.

Laurie Page 2/7/2019 5 stars

LIla Van Horn 10/8/2018 4 stars

We use the travel service. We're impressed with Shelly. Did you know you don't have to be a member to book through them? The only downside is the receptionist always wants our AAA# and we aren't members. That's always a bit of a hassle.

Chris 9/20/2018 2 stars

Nicest looking travel agency in Topeka. But, wow don't tell them that you are interested in buying AAA roadside assistance because you will be lucky to get out of there. They are paid on commision and I just was trying to figure out what the real price was based on a silly piece of junk mail that AAA sent me. Oh, it is so ridiculous that the entry level price includes another driver but if you upgrade it does not. So, the simple upgrade to plus is more than double the cost of the basic plan and it does NOT include a second driver. What a HORRIBLE value. I was ready to drop my current solution in favor of AAA since I had heard good things about it. But, seriously $143 a year for roadside assistance? No, thanks. But, wow what a nice looking store and the employee that worked with me was very nice but told me they are not allowed to tell anyone they work on commission.

Coach MeltingMel 9/14/2018 1 star

Call the number and you can't get to a live person. I am just wanting to see if I can and they have in stock, a KTAG. Not very convenient to drive out there if they don't have them on hand or if they haven't updated KTAGs information that they might not sell them anymore.

Eric Williams 8/29/2018 4 stars

Used their Roadside Assistance service a few times and picked up some maps from their office. Haven't had any reason to complain so far.

Rick Dean 6/24/2018 5 stars

Excellent!

Jim Owens 6/12/2018 5 stars

AAA always gives me fabulous service!!

M Curls 6/8/2018 5 stars

Leif Dolan 5/23/2018 4 stars

I thought that they could save me some money for traveling? Not so much. But everything else was great!

Tywan Scott 1/13/2018 5 stars

They close too early 4p.m.

jeffry bunce 11/10/2017 5 stars

Susan Simmons 10/16/2017 1 star

The actual person who showed up to assist me was great. They always are. However, I cannot say the same for the out of state call center personnel. You do not need to know what color my vehicle is when you report the incorrect model anyway. We should not have to repeat information over and over again. You do not need to have us repeat over and over our email address when you do not use it anyway. AAA is not call center material at all. The best customer service was when we could call locally and get someone there quickly. Today, the ETA started out to be 8:52am, then went to 8:50am and then jumped up to 9:00am. It turns out the call center person dispatched someone clear across town from my home when there were other locations quite close to my home that had trucks just sitting there. AAA, you guys are great with the exception of your call center. You need to listen to your customers.

Mike Hester 6/22/2017 1 star

Todd White 6/8/2017 5 stars

AAA is always client friendly and helpful.

Beth McCray 5/17/2017 5 stars

Great service, very calm atmosphere, very pleasant people

Terry Albert 4/13/2017 4 stars

Not happy with my experience today. Came in to purchase Mexican Pesos for an upcoming trip. I asked more than once for the exchange rate. Once given just the first four digits until I pressed the associate for the complete exchange rate. I was trying to see how much I wanted to buy. Then I was told there was a $12 fee, which I have not paid in the past. What is the use of paying my yearly fee if I have to pay additional fees for services. I then had to swipe my own card and input the last four digits of my credit card and CSV number. I've never done that at a business. To be honest I hope I don't need their assistance again. It was almost like I was putting the associate out. I would like to let everyone know that I was contacted today by the office manager and was very pleased by their response. Ashley fully understood my frustration and took care of my issues. Thank you Ashley. I rate the office now a 4 star.

Ken Wilson 4/2/2017 4 stars

Modern and clean, people are friendly, not all services free when you you are a member.

Denise Eulert 8/22/2016 2 stars

If you need a Kansas Tourbook don't bother going to the AAA office in Topeka, at 1223 Wanamaker. They are out. Imagine, not having Kansas tourbooks at the office located in the state capitol.

Jolene Sinn 6/3/2016 5 stars

Janet is an amazing gal!!! She has helped us from start to finish!!!! Thank you for the great service!