AAA Beckley

4.1 4.5 star 26 reviews

1004 N. Eisenhower Drive
Beckley, West Virginia 25801
(304) 255-4147

Landmark: Located in the Cranberry Shopping Center, right next to AT&T and Dickey’s Bar BQ

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
Mon
9:00 AM – 6:00 PM
Tues
9:00 AM – 6:00 PM
Wed
9:00 AM – 6:00 PM
Thurs
9:00 AM – 6:00 PM
Fri
9:00 AM – 6:00 PM
Sat
9:00 AM – 2:00 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

There are currently no Insurance agents assigned to this location.

Find a local Insurance agent or call 1-800-445-0659

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

26 reviews - 4.1 4.5 star

David Moore 6/4/2021 1 star

Showed up and they would not let us in the door and were unwilling to schedule an appointment. Wow the service is non existing?

le s 4/30/2021 4 stars

Quick efficient service, but somewhat robot-like, not much feeling that one was dealing with a human. Perhaps it was a bad day. Did produce a discount on AAA membership unasked.

Sue Martin 4/27/2021 5 stars

They are always helpful and courteous. I call and tell them what I need and they have it ready. I also buy Visa gift cards to give for Christmas presents there. I enjoy have an office in Avon to go to. I just wish we could go in the office rather than talking thru the door due to covid. Everyone else has opened up, it's time for them to open up. The staff that works there is great!

Mattie Vest 3/16/2021 5 stars

I was very impressed w/ the speed at which they responded. The driver was very nice and courteous.

Kayla Marr 1/17/2021 1 star

Marshall Shelton 3/21/2020 1 star

Very poor service and response times. Really can be rude to what could be their customers. Even when you purchase through them they don’t seem to have the time or desire to help you. Really sad. I will never do business there again. I suggest finding a agency for your travel needs who cares about their customers. This was my second time purchasing through them with both times being poor experiences. So much for give them a second chance.

Kristin Scrougham 3/2/2020 5 stars

Melissa was organized and helpful. Very pleasant

Greg Knox 3/2/2020 2 stars

Mary Smith 2/19/2020 5 stars

They are very patient and helpful, giving me directions and helps me when my car has a problem like aflat tire or car won't start.I have been a member more than 20 years, they are great.

Charlotte Dallas 2/11/2020 5 stars

Rocky Rut 1/27/2020 5 stars

Elle Gen 1/23/2020 4 stars

I went to get an international drivers license. The process was very quick and easy, just had to bring 2 passport photos. The cost was $20 for the license and I appreciated the wonderful customer care.

Dean skinner 1/9/2020 4 stars

Amanda Hammer 1/6/2020 5 stars

Jason Jones 12/29/2019 5 stars

Good customer service

Lou Ann Alexander 11/29/2019 5 stars

Melinda was amazing!

M Bartley 11/15/2019 5 stars

Always friendly and very helpful

James Sisco 10/11/2019 4 stars

Actually I would give them a 4.7.. I enjoy going in here, some of the nicest women you will ever talk to. Very knowledgeable and very helpful for what ever reason you're going in for.

Joseph Felker 10/6/2019 5 stars

HALERIE SANDALA 9/17/2019 5 stars

They are always very helpful! This time it was to help me find a hotel and make reservations for a weekend get- away soon.

Yvonne Bines 8/30/2019 5 stars

They r always very friendly and helpful we go there for help with flight reservations every year and they r helpful finding lowest rates for u and with everything so expensive anymore that's a big help

judi wistendahl 8/26/2019 5 stars

We had a great vacation that we planned through AAA!

Carol Catauro 8/22/2019 5 stars

Mark Hardin 7/27/2019 4 stars

Good...

Ed S. 7/9/2019 1 star

Calling this office is more than a challenge. Neither the main number nor the travel agent that I'm working with have answered the phone on the last 7 calls. Worse, the unanswered call doesn't roll to voice mail or to another number. The message given is to call back later. I hope the one star gets someone's attention. I have two pending cruises with this office and they may be my last unless they get their phone situation corrected. I'd give them 5 stars if it weren't for this critical issue.

Emi Flexer (Circumflexer) 6/25/2017 5 stars