AAA Downtown Cincinnati

4 4 stars 106 reviews

15 W. Central Parkway
Cincinnati, Ohio 45202
(513) 762-3301

Landmark: At the corner of Central Parkway and Race

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
8:30 AM – 6:00 PM
8:30 AM – 6:00 PM
8:30 AM – 6:00 PM
8:30 AM – 6:00 PM
8:30 AM – 6:00 PM

Services Offered


Member Services



Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

106 reviews - 4 4 stars

Mike Wagner 6/9/2021 1 star

Seems like every person waiting on a tow is 2 hours. It's crazy they leave people on the highway for 2 hours all day long. No one can leave the keys they have to stay on the dangerous highway for 2 Plus hours. Seems safe

Jeffery Martin 5/19/2021 5 stars

Laura Smith 5/16/2021 1 star

Umm, a travel business not open on the weekends? Not helpful.

Leslie Wymer 5/15/2021 1 star

They failed to send my triptik in time for my trip.

Brooke Puckett 4/28/2021 5 stars

Lisa ARNETT 4/22/2021 5 stars

Thank you so much for the help! I gave the number to a caregiver so he can get help

Rachel Thomas 4/12/2021 5 stars

David McDonough 4/9/2021 4 stars

Brittani Stokes 4/8/2021 5 stars

Dj lady Drama 4/1/2021 5 stars

Right on time

Pam Field 3/27/2021 5 stars

Rudolph Hughes 3/24/2021 4 stars

Rhonda Simd 3/14/2021 5 stars

Very good I was very please will come back again food good very nice place people great

Tom Moosbrugger 3/7/2021 5 stars

Easy parking, and great, inexpensive passport photographs

Psalms 23 2/25/2021 5 stars

Lenora Carnes 2/14/2021 1 star

No obe answer the phone

Lisa Gibson 2/4/2021 5 stars

D Pen 2/1/2021 5 stars

Natasha Cole 1/2/2021 5 stars

AAA is the best thing that ever happened to a car owner.

Tonia Freeman 12/28/2020 5 stars

Bryon Gibson 12/23/2020 5 stars

Busy place

D'Wayne D 12/22/2020 5 stars

Stacie Jenkins-Stewart 11/29/2020 5 stars

Marji Swift 11/25/2020 1 star

Waited a whole 2 hours for a tow truck to never show up, then all the sudden they were telling me my call was never made even though I had a confirmation number. Super unreliable and will never use them again.

Kerry Knowles 11/18/2020 5 stars

Friendly people with a ton of knowledge.

Ashley Copeland 11/5/2020 5 stars

Rapid response

Donald Brewer 11/3/2020 5 stars

We get their family bundles frequently. We are pleased with them.

rhonda crawford 11/3/2020 4 stars

Spent money I didn't plan on spending

JIM KLUEMPER 11/2/2020 5 stars


anita buchannan 9/30/2020 5 stars


Steve Fischer 9/23/2020 5 stars

Angel Beal 9/20/2020 5 stars

Great breakfast

Rebekka Copeland 9/15/2020 1 star

Worst communication

Keith Maynard 8/28/2020 5 stars

Great service but way too expensive as far full coverage insurance goes,$238 a month vs $88 from progressive.

Chad Brunner 8/25/2020 4 stars

Dedrick Hill 8/21/2020 5 stars

You guys are great wouldn't settle for less Thank You

Claire Gardner 8/17/2020 2 stars

Dispatch provides no communication to their drivers and said we would get a discount if we used a repair show affiliated with them - the discount was all of 1% (that's generous. It was about $300 and we received a $5 discount). Tried soft selling that we add me to the AAA account and while it's not a bad idea, it was the absolute worst timing as we had two flat tires. The driver did what he could with what little information dispatch gave him.

Ray Huber 7/29/2020 5 stars

They are able to help you when you have car problems on the road and they do a great job setting up road trips for where ever you want to go traveling ??

Janice Clark 7/25/2020 5 stars

j mullins 7/11/2020 4 stars

Always a good idea to have AAA

Elizabeth Berger 6/27/2020 1 star

Very disappointing. Always thought they very reputible. I do not recommend aaa...

Constance Frick 3/17/2020 5 stars

Always a friendly place, easy to get help

Billy Scott 3/10/2020 2 stars

You would do better to visit the offices.

Maureen Schwab 3/10/2020 5 stars

Very helpful, easy parking.

Donte Barron 3/3/2020 4 stars

Clinta Ficklen 3/2/2020 5 stars

Steve Brooks 2/27/2020 5 stars

Vanessa Cheris 2/27/2020 1 star

They provide good service until you try to leave. I was encouraged to re-sign up for my membership by an agent even though I told her that I likely won’t need it. She told me that if I sign up and I decide to cancel, I will get a refund. Two days later I decided to do that because I purchased a new car and after SEVERAL calls, talking to SEVERAL representatives, AAA refused to give me my refund that was DUE TO ME. This is terrible service. The company should stand by what their rep told a customer of several years. I will never use AAA again or refer them as a result of this

Daughter of Zion 2/27/2020 2 stars

The representative Susan Braun was very rude. Representative mentioned they were having health problems. That is not my concern and that person should have stayed home.

Dave Lewis 2/25/2020 5 stars

Good service

Francisco R. 2/13/2020 1 star

Stay away from Triple A. It’s safer not to have roadside assistance than having them. Two weeks ago we had a flat tire in WV. We became members and paid for same day service. Total $97. Well, they told us that a car with a mechanic was on the way and it would reach us in 30 minutes. After one hour without the promised service we called them and no one knew nothing about our case. They even failed to find us in their system! We spent 4 hours talking to different representatives and we never got any help from them. They would just hang up the phone. In view of their inefficiency to handle our problem, we just decided to look for help in that little town. Days later I called them to report this situation and to let them know that we wanted to cancel our policy and get a full refund. The gentleman on the phone assured me that the $97 refund was on the way to my bank account. To my surprise, I got a phone call from the Cincinnati Triple A office few days later to let me know that they can only refund $47 because the other $50 are not refundable. Sorry???? We never got any service yet we have to pay? That kind of business is called piracy or theft. In summary, stay away from these liars and pirates. Your life will be easier and safer

Dick Eagle 2/11/2020 1 star

This company violate its membership when you make a complaint if you have any intentions of making a complaint against AAA do not because they will not service your vehicle and they will make a lie up of why they did not serviceyour vehicle and then they will try to have a membership committee review your status and then terminate you

Ben Vic 2/6/2020 5 stars

Knowledge staff.

Jackie Hartman 2/4/2020 3 stars

tc houston 2/1/2020 4 stars

Gary Young 1/31/2020 2 stars

Adriana Prieto Quintero 1/31/2020 4 stars

Mark Fredrick 1/30/2020 4 stars

For inexpensive eats very good. A bad meal is very rare.

bill barron 1/30/2020 5 stars

Paul Dalton 1/29/2020 5 stars

Randy Johnson 1/28/2020 5 stars

micheal driouache 1/24/2020 5 stars

Best in market anyone should be menber

Colleen Mallari 1/14/2020 5 stars

Joined and was able to use my membership immediately.

Christine Neeley 1/13/2020 1 star

They gave me.wrong information

Suzanne Porter 1/11/2020 5 stars

I needed a company that can keep me safe if my automobile stops working. So I decided to join AAA. Haven't had to use it, but is nice to know I can get a tow, a tire fix, or a gallon of gas if needed. Like any insurance Yes it costs to have, but I found AAA will nor effect my auto insurance rates. If you call your auto insurance because they offer a towing side service, I found this gets counted against you and increases your auto insurance.

CUYLER D KAMP SR. 1/6/2020 5 stars

Carol Jackson 1/3/2020 4 stars

Arleen Ciampone 12/24/2019 5 stars

I don't know if I'm on the right website. I would like to commend my Triple AAA guy, Walter, who went above and beyond and helped me in a physical emergency.

Q L Canady 12/20/2019 5 stars

ROCK ME 7:14 BAND 12/17/2019 5 stars

Love my new classic membership

Jay Turner Jr (Jay) 12/15/2019 5 stars

Mo townes 12/13/2019 1 star

William Gatewood 12/9/2019 5 stars

Nebbie Loon (Nebulagirl) 12/9/2019 5 stars

Good Service

Kathy Hughes 11/20/2019 5 stars

Representative was friendly, knowledgeable and was able to answer my question

Dame Leach 11/10/2019 5 stars

Cincinnatibeats 513 11/9/2019 5 stars

Steve Owen 11/5/2019 4 stars

lavia Johnson Blog channel 10/17/2019 3 stars

fannytemper 10/10/2019 3 stars

Kyle Root 10/9/2019 5 stars

Heavy's Playa Music 10/3/2019 5 stars

Came and handled their business with great satisfaction

Jules Arnold 9/22/2019 1 star

What a joke, we have a family plan we’ve paid for years and the one time I needed them they wouldn’t pick up my vehicle because I wasn’t with the car. Will defiantly cancel membership after this year.

Evelyn Fitzwater 9/21/2019 5 stars

Consistently professional, efficient, very helpful

Lesa Coleman 8/23/2019 5 stars

They book my vacations every year,excellent job

Grady Brown 8/9/2019 5 stars

Phil Hubbard 8/1/2019 1 star

Jimmy B 6/15/2019 5 stars

David Howard 6/9/2019 5 stars

chris martin 5/13/2019 5 stars

Worth every penny!

Atiya Thomas 4/26/2019 4 stars

AAA is located right on the corner in one of the most convenient locations downtown. AAA representatives can help you with all your AAA needs. You can make payments at this location. They were most helpful. AAA is a necessary resource. I recommend it.

stewart lytle 4/26/2019 5 stars

This location is filled with a wealth of experienced, knowledgeable, friendly staff. Memberships, maps, tour books, trip tiks, travel agency, passport photos, and insurance can all be found in one place. They offer great member discounts on tickets and have the ability to order foreign currency as well. (Disney, Kings Island, Cedar Point, AMC, Cincinnati Zoo, and many more) It has a small store for travel items with a good selection of options. (converters, adapters, rf wallets, luggage, etc.) Their staff is always willing to help in anyway they can. It feels like you've known them forever with the family friendly atmosphere created. Great store and location!!!!

Daphanie Joyner 10/24/2018 5 stars

My tow truck guy was wonderful! He was friendly, helpful, and funny! It's tough when your car is down, but this guy made it better! Thanks, AAA ??

Brenda Beecroft 10/23/2018 5 stars

My son works for AAA so I dropped him off at work

i know 9/25/2018 5 stars

(Translated by Google) he has (Original) ha

Air Yordan 7/1/2018 1 star

Yordan Ivanov 7/1/2018 1 star

Dani I 5/15/2018 1 star

Terrible company

myron Espinoza 12/3/2017 1 star

I wish i could give zero stars. AAA is horrible, customer service is a total joke. They tell you your tow truck will arrive and it never does, then they lie and play games, then laugh about it when your totally inconvenienced by their ignorance. Terrible, I want my money back, they can keep this joke of a membership. I WANT A REFUND!! DO NOT PURCHASE THESE SO CALLED MEMBERSHIPS, THEY TAKE YOUR MONEY JUST TO SCREW YOU OVER AND NEVER ACTUALLY OFFER THE BENEFITS THEY CLAIM TO OFFER!

Dustin Zappa 8/16/2017 4 stars

Jennifer Z 8/15/2017 5 stars

Zalona Van 7/3/2017 4 stars

Christina Cope 3/29/2017 5 stars

Maps, tour book pick ups is why I come. Look at the travel gear I might need?? As much as I love downtown, hate the traffic to get here and back home.

Sam Cassidy 9/20/2016 1 star

Calvin Phillips 4/5/2016 5 stars

Ian Rexroad 1/26/2016 5 stars