AAA Kenwood

4.4 4.5 star 29 reviews

8176 Montgomery Road
Cincinnati, Ohio 45236
(513) 984-3553

Landmark: Next to Embers Restaurant and Key Bank

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
Mon
9:00 AM – 6:00 PM
Tues
9:00 AM – 6:00 PM
Wed
9:00 AM – 6:00 PM
Thurs
9:00 AM – 6:00 PM
Fri
9:00 AM – 6:00 PM
Sat
9:00 AM – 2:00 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Travel

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

29 reviews - 4.4 4.5 star

Kevin Foster 5/18/2021 5 stars

Bruce Leroy Lee 5/15/2021 5 stars

Kathy Teski 5/5/2021 5 stars

Chonda Betts 3/3/2021 5 stars

Great over the phone assistance!

Mike Monaghan 2/8/2021 5 stars

Very helpful

Ellie Boehle 1/14/2021 5 stars

Awesome service!

Claudia Ghelan 1/13/2021 5 stars

Patrica Sims 1/13/2021 4 stars

Dean Herbert 1/12/2021 5 stars

We bought new insurance both Auto and homeowners at substantially less than liberty mutual!

Elizabeth Johnson 12/30/2020 5 stars

Quick in and done

Chip Ottley 12/11/2020 5 stars

Great customer service.

Cliff Edwards 10/20/2020 5 stars

Janie Trigo 10/1/2020 5 stars

Everyone very nice

Christine Bissmeyer 9/25/2020 4 stars

Very helpful and friendly!

Carol Williams 9/10/2020 3 stars

Barbara Dudon 9/9/2020 5 stars

Robyn really has helped me with a trip planned last December which COVID-19 has now jeopardized. So thankful to have someone to help at this late date.

Bill Mackenzie 8/27/2020 5 stars

AAA of Kenwood is a great place to do business the people are friendly and the insurance agents know their stuff

Kirk Greiner 8/8/2020 5 stars

Mary Thomas 3/4/2020 4 stars

The driver was very nice

sherri brisbin 2/10/2020 5 stars

Very helpful for anything with traveling

Terry Weiss 11/19/2019 5 stars

Excellent service

David Sandy 11/1/2019 5 stars

mona berger 9/19/2019 2 stars

Not sure it's worth the lease.

Nathan Traylor 11/12/2018 5 stars

The travel agents are some of the best people to work with having your best interest in mind at all times and updating you along the way. The front line staff show they have years of experience helping book hotels and car rentals with the excellent discounts. Thank you to all the staff there for their impeccable service.

Dani I 7/1/2018 1 star

Do not do business with this company Tow damaged brand new wheel Complaint number 3078

Tony Harris 5/8/2017 4 stars

blackdoglodge 5/6/2016 1 star

If we could give ZERO stars we would......My wife is going on an Alaska cruise with our daughter, son in law, and 2 grandkids (who live in Indian Hill, OH ) Our son in law made all the arrangements...Brittany the agent at AAA -Kenwood called my wife in Sept (2015) to finalize my wife's portion of the trip....At that time she asked if my wife wanted trip insurance and my wife said yes...but at NO TIME did Brittany give her any cost numbers for the travel insurance or the different plans available...We got the American Express bill and saw we were charged $906 for trip insurance (for one person) for a $6+K trip...We travel quite a bit and have never paid anywhere close to $906 for travel insurance...I called Brittany to have her take the $906 off our trip and we would get travel insurance elsewhere...Brittany basically told me to take a hike and it was a done deal...After talking with our daughter we found out she and her husband (both are late 40's adults) were charged $429 each for travel insurance...and my wife who's 65 was charged over twice as much as the younger adults....If you are planning on using this travel agency make sure you get ALL the costs down before finalizing your trip as you will get NO HELP if there's a problem, especially if you're a senior...I am fighting them now for a refund but so far I've had no success as they are denying everything...I've asked for documentation showing that my wife IN WRITING was shown the cost for travel insurance but they can't come up with anything because it doesn't exist.....Had she been told the charge was $906 she would have NEVER agreed...It's a well known fact that travel insurance is a money maker for the agency....So when personal gain comes into play this is what happens.....Travelers, be ware of this agency.

Kathryn Collier 9/30/2015 5 stars

Robyn was an absolute pleasure to deal with! I had several hotels, plane trips to an from different cities for several family members. She researched, called, confirmed and booked them all within a matter of a few hours. She always happy to assist me and made it so easy for me to enjoy my time with my family knowing everything was already set! Thank you!

Richard Wiese 1/29/2015 5 stars

We were assisted by Ms. T. Ecker. She was efficient, kind and patient with our needs. She provided good, detailed information and helped us make the best choices to meet our needs. This was excellent service and equal to what we have consistently experienced with this AAA office. Thank you for your help!