AAA Tire & Auto Service - Troy

4.5 4.5 star 50 reviews

4 South Stanfield Road
Troy, Ohio 45373
(937) 339-0112

Landmark: The store is located across from Kentucky Fried Chicken next to Meijer. At the intersection of West Main Street and Stanfield Road.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Shop & Purchase Tires
Location Hours
Mon
7:30 AM – 6:00 PM
Tues
7:30 AM – 6:00 PM
Wed
7:30 AM – 6:00 PM
Thurs
7:30 AM – 6:00 PM
Fri
7:30 AM – 6:00 PM
Sat
8:00 AM – 3:00 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Travel

Curbside Pickup

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

50 reviews - 4.5 4.5 star

William Ferguson 6/10/2021 5 stars

Ray Borton 5/7/2021 5 stars

I have had 25 years of of AAA service I find a very helpful every time I go in for Maps they're very helpful in getting them for me just like this time I want to get maps of Ohio and surrounding areas and they were more than helpful to give me what I wanted and they help me every time I have a problem on the highway I have no problems with AAA whatsoever I will keep them and my wallet for a long time to go

Tracy Strunk 4/13/2021 5 stars

Great service

Donnie Sullivan 4/10/2021 5 stars

I got new tires and they did the work same day,I was very happy with the price and professionalism. I would recommend anyone needing tires to give them a call.

Brandee Weber 4/9/2021 5 stars

Regina Stoltz 4/7/2021 2 stars

I am super disappointed in the new store. I went to pay my membership and she didn't give me a receipt. She said it wouldn't print and nobody was around to help her. She had no idea if she could text me my receipt, email me or if I could go on an app. She seemed grass green. She said it was in the "system". I guess I'll have to have faith. I know I'll never go to your auto center again. I expected to get a discount on tires since I am a member. Nope. I could have gotten cheaper tires down the road at a competing company, which I did after buying 2 tires at this shop. Plus the man was pushy, trying to get me to buy the most expensive tires they had. I trusted AAA to look out after their members . What a huge disapointment this new store was.

Ryan Westendorf 4/5/2021 4 stars

Kenneth Denlinger 3/21/2021 4 stars

Mike Mengos 3/6/2021 5 stars

great experience with Chris. he helped me upgrade my AAA membership and offered some other suggestions. you can't go wrong with a great company and a great person like Chris to guide me to the best choice for me and my family thank you AAA.

Ed Metzcar 3/5/2021 5 stars

Good service ??

Joey Armstrong 2/18/2021 5 stars

Very good experience. They turned what could have been a very bed morning into one that left me smiling.

Stephen Smitley 2/6/2021 3 stars

Expensive.

Chris “SweenDog” Sweeney 1/9/2021 5 stars

Christy Schroer 12/24/2020 5 stars

We love the free digital air machine which has been part of our long trip stops for a few months! Even more convenient than home!

John Poland 10/23/2020 5 stars

They are very prompt in there services

Barb Rust 9/25/2020 5 stars

Great Service, friendly people

Deborah Johnson 9/21/2020 5 stars

I like AAA. They are courtious and do excellent work.

Deborah Griffieth 8/27/2020 5 stars

I took my car to have it evaluated for a check engine light. Although there was a miscommunication regarding the test that was done, I believe it was Jay (may not have the name perfectly) who went above and beyond in customer service in regards to the miscommunication. My intent in speaking up was in hopes of drawing attention to it so as to prevent future occurrences; instead, he took immediate action on my behalf. I was rather flummoxed, so unexpected as it was, and also enormously appreciative. Truly, thank you. I will be certain to return.

sonia blizzard 8/17/2020 5 stars

Great service. Jina was very helpful and professional.

Nick Dimmick 7/20/2020 2 stars

I ended up here because Tire Discounters next store ordered the wrong tires. I ended up paying about $100 more. They did a good job with the tire installation and allignment, but it took them 3 hours! After arriving home, I discovered that they had broken one of the running boards on my van, probably due to careless lifting. I will not be back.

Karl Hobart 7/11/2020 5 stars

I was very impress with the Service i got

Andrea Jordan 6/30/2020 5 stars

Kati Campbell 6/14/2020 5 stars

The guys in the car center were amazing! I woke up to a flat tire the day I was leaving on vacation they got us squeezed in last minute and made sure we were safe for our roadtrip. Thank you so much guy!!!

Robert Japikse 5/15/2020 5 stars

I was just there to have a tire patched that i brought in, but was impressed with the service and courtesy. It was friendly, efficient, and professional. It was above my expectations.

Anna Harshman 4/9/2020 5 stars

Got me right in and fixed my front turn signal that was not working as I needed it to work ASAP in case I would be in a crash cause the person in front of me wouldn’t know if I was turning. It was quick and easy. They fixed the wiring cause it was all messed up. I will definitely be coming back for further issues if I ever get any. ??(knock on wood and fingers crossed) since it’s a 2014 lol!

Jessica Nickels 3/7/2020 5 stars

Justin Keister 2/26/2020 5 stars

Great service very friendly and had a quote made up when I had problems with my vehicle

Heather Darrah 2/19/2020 5 stars

They didn’t have an issue with me coming during the last half an hour of the day for a dire battery replacement. I really appreciated their willingness to help!

Karen Sheldon 2/16/2020 5 stars

Justin Baker 2/14/2020 1 star

I am mainly writing this review in hopes the General Manager of this location sees this review as AAA seems to respond to google reviews. For everyone else you may read on or ignore this novel of a review. Went to AAA for an oil change as i saw being a plus member I get a certain discount and the oil change was cheap already. I call to make an appointment. Dude on the phone was devoid of all personality and gave me a time to come in. No confirmation of appointment made just come in at that time and we will see if we got time . Go over there and drop off my car. Come back and get my car and drive it off the lot. No problems for the first day but then the second day I start hearing scraping on the bottom of my car. It is the rough end of winter as of writing this review so I just thought it was ice on the bottom of my car and continued driving to work. When I drove home I still heard the scraping, so I went ahead and looked at the bottom of my car and what I saw is in the picture attached to this review. So the next day I take my car back to AAA and I tell the person working the service desk (Jamie) was his name about the service I paid for them to do and the damage I found under my car after they serviced my vehicle. I showed him the picture and he immediately assumed the problem was they either didnt secure the shielding properly or the technicians that worked on it broke the rivet and didnt mention it. At this point Jaime told me they would hoist the car up and assess the damage. Jamie comes back to me and takes me to see my car and this is where the whole situation derails. Jamie and three technicians begin a whole charade of trying to downsell the whole situation as now they were trying to tell me that the side panel was not required to take the main panel off and that a collection of ice was the reason my side panel fell off and not from them doing the oil change. This was an entierly different answer than what Jamie gave me when I came in. I told all four

Bob Grosvenor 1/27/2020 4 stars

John Molesky 1/27/2020 5 stars

Nice new digs and very knowledgeable and friendly staff

Karen Moore 1/23/2020 5 stars

Great job on oil change and tire rotation

Elaine Pleiman 1/7/2020 5 stars

Justin Johnson 1/4/2020 5 stars

Dawn was so very helpful and clearly a first rate travel agent. She helped us plan our first trip to Greece. Although she hasn't been there herself inwouldve never known as she knew so much about it and how to have the. Est experience given our preferences. We are returning customers to AAA and recommend them to anyone desiring to travel.

Brandy Tyler 12/14/2019 5 stars

Always excellent service! Quick diagnostics and fair pricing. I can usually find a coupon online too which is great!

nancy anderson 12/10/2019 5 stars

Fast and friendly

Mark Evans 12/7/2019 5 stars

This place is so good it's making the other tire shops hustle to catch up. Extra good if you are eligible for the AAA discount.

Thomas Frederick 12/5/2019 5 stars

Scott Oglesbee 12/5/2019 5 stars

Timothy Smith 11/16/2019 1 star

I went at 730 am this morning was told shop does open till 8pm whoever was behind the desk did not get his name is rude all I wanted was an oil change on Saturday he said if you want an oil change in troy on Saturday you go to this place down the street almost like he could not be bothered to do an oil change do not recommend.

Leighton Viens 11/15/2019 5 stars

Dustin “Luthorz” Luther 10/26/2019 4 stars

Decent deals on some tires, James and Shawn both got me taken care of despite a busy Saturday would recommend

Mary Thobe 10/9/2019 5 stars

Edward Humphrey 8/3/2019 5 stars

Jay Willis 7/30/2019 4 stars

38 Year member great services friendly staff

Peter Lindeman 7/26/2019 5 stars

Excellent customer service

Mark Anderson 7/15/2019 5 stars

Kristen Tilton 7/11/2019 5 stars

They’re very efficient, and honor their work with a warranty (most places don’t). If you’re a member of AAA, you can also receive a discount/other service benefits. I’m very particular about having car maintenance done, and since our regular mechanic is in St. Louis I’m thrilled to have found someone local that I’m comfortable with. Their pricing is the best around. The location is also excellent- within 1/2 mile of three gas stations, Starbucks/Chicfila are right beside AAA, and 75 is a mile away. It’s nice to have another option in town!

Adam Smith 7/10/2019 1 star

Drove over two hours to have my car worked on at this location. Was told that they can handle all makes and models. AC wasn’t working and was told it would be about 3 hours to get it figured out and fixed. After 8 hours they told me that it was a part they couldn’t get due to not having suppliers setup for Honda parts. I left my house at 6:45am to make it up there and after all the wait only had 12 hours of wasted day. I called multiple times and even borrowed a car to drive over there to get updates. Stay away and go to tire discounters or Midas. At least they tell you up front they have no idea what the issue is and that it might take a while. The only plus was that they didn’t charge me. But they did run my car all day and left with 11 miles to empty. I barely made it to the gas station. Worst mechanic experience I have ever had. Troy has way better options. Failure all around.