Contlientious employees.

Very pleasant staff and clean.

The place was clean,affordable and all the workers were friendly .I will never get my oil changed anywhere else.Awsome!!!!

Refused to honor AAA battery warranty. My battery is within replacement warranty period. My car was not starting for well over 6 months, whenever I let it sit for more than 48 hours - doesn't retain charge. Been managing by disconnecting the battery when not in use even for a day. I first verified that there was no issue with the car - alternator supplies a healthy voltage and parasitic drain is negligible. Called AAA main number, and they asked me to bring my car to this AAA garage. The guy handling repairs was trying to deflect from the get go. He first said they would need to keep the car till they could reproduce and verify the issue, which I could not agree to since I did not have other transportation. They then did what was claimed to be a load test and claimed that everything was fine with the battery - flat refused to honor the warranty. I don't even trust that the proper load was applied, since the performance numbers they showed in the receipt didn't sound realistic to me. Huge waste of my time/effort, for something worth barely over $100 (I drove straight to buy a new battery and replaced myself). But it looks like skimping on a battery replacement is worth much more to them than their reputation and customers' good will. Please stay away from this place, and from AAA batteries.

Premium members get a free semi synthetic oil change with filter. Apparently this is a yearly offer.

Great place to repair your vehicle honest Techs hard to find them now days great and transparent servic e.

This place has always been one of the most professional Auto Care Centers I have ever been to. The staff are extremely helpful and care about the problems that you're experiencing with your vehicle. They also work with you to find the best, most cost-effective solution for your vehicle. As for their Road Side Assistance, they helped me out of a couple of jams when my car was experiencing problems at night and I couldn't get home. You can't go wrong with Auto Care from this place.

PERFECT !!!

Nice

Great customer service. Went there for international driver's license. Was in and out without delays.

Great , honest service.

Do not come to this center! AAA is a rip off. I am extremely disappointed with the service at your 260 NJ-18, East Brunswick, NJ 08816. My teenage son had an appointment at noon for a tire patch. Service center staff tried to rip us off. This is evidenced by the tire replacement quote they gave my teen son was $100 over the MAZDA dealer price a few blocks away. I saved $150 by getting the exact tire installed at a tire retailer. My college freshman teen boy appears to be an Indian. In our region of NJ Indians are thought of as poor drivers and naive. Service center personnel totally took advantage of him. And they neglected to give him paperwork to document the proposed service. I further was disrespected as a Black Woman. Would your service center have argued with a man? They totally tried to steal from my NJIT college student son, by keeping the Yokohama tire and Mazda rim. The car has under 2000 miles on it so the tire was new. When I called and cancelled the order and informed the rude man who worked with him that I want the tire back, cancel the service order, shame on him for taking advantage of a teenage boy. His service consultant was rude and tried to berate me. I told him that the car had not been driven flat so he was lying to accuse my son of driving on a flat tire. More importantly, once I told him to the conversation is over, cancel the order and return the tire and rim, he should have stopped arguing. This was totally disrespectful. When we arrived at the store, the chubby black man refused me my tire until I talked to a manager. I informed him that I was not interested in talk, just my tire. I could get it cheaper installed for $100 less at the Mazda dealer down the street. He told me by law they had to document the refusal (an obvious lie). I informed him that I will file a complaint with BBB and NJ consumer over this blatant rip off a consumer. His sales pressure was disrespectful when I clearly stated no conversation, j

Good quality work and service I needed a new tire for my car, other places were trying to rip me off or upsell me on things I didn’t need. AAA gave me exactly what i needed without any of the bologna. I was in and out within an hour.

AAA staff never fall short.

Staff was friendly and very helpful with suggestions and getting membership gifts, gift cards, and maps prepared for my non tech people who enjoyed them for Christmas to plan summer trips. All around great

Fair pricing, delightful, knowledgeable personnel

Satisfaction

I had my car towed to this location after it was totaled in an accident. A manager named Pierre helped me beyond what his job called for I believe. I had already been resigned to getting anything from 0-100$ for my totaled car(which I couldn’t find the title for). Pierre ended up finding someone to pay me $500 that very same day! Not only did he help me beyond what he was professionally required to but he put much need money in my pocket in this time where I’m struggling after losing my only transportation ( with two young kids) I’m so grateful for Pierre and he wouldn’t even allow me to tip him(which I thought he much deserved)

Pierre Torres is the one who finally resolved my car issue. My family owe him a great deal for his patient and technical expertise. I left my car to the previous manger, Christian, for AC work. He suggested to change compressor. I was okay with it. In the process, he ripped the AC controlling wire. But Christian told me that blend-door is broken and I need to find one outside since the company doesn't make this car any longer and dealer doesn't have it. I looked for it for six month without any luck. He told me until i find the blend-door, the mechanics can set the temperature either to AC or Heat. To change from one to another, i need to go to the mechanics to switch back. With 3 kids, not a easy thing to manage. Last time I went back, I luckily get to meet Pierre and I was told that Christian is no longer there. After hearing my car's issue, Pierre told me to find a controller wire NOT the BLEND-DOOR. I found the controller wire in the dealership in Florida and brought back to Pierre (AAA in East Brunswick). Next day both the AC and HEAT was working. If it was not for Pierre, I would have no choice but to buy a new car. Thank you Pierre and AAA, East Brunswick. Note: I almost never write any review; but it would unfair to Pierre and AAA if I didn't write this one.

Thank you to Aigner and the staff at AAA East Brunswick! I had my car towed in due to a tire rod issue (or what I thought). In my years of car care service I have never had a group of people who were so helpful, honest, and genuinely kind. Aigner was transparent, informative and honest.He literally walked me through the details of what was wrong with my car. I have had my car worked on a numerous amount of times and not one mechanic told me the amount of damage my car was in and the danger I was in driving it. Absolutely crazy. Even though he had to deliver bad news about the life of my car, Aigner managed to lighten it up and make it hilarious! The staff worked with me so that I was able to arrange my business for the car. I am super grateful and thankful for their kindness. I strongly recommend their services.

Welcoming and friendly environment with excellent customer service and more than fair prices for roadside assistance plans.

Good service

Great insurance for personal vehicles

Quality, friendly service

Paul the euro tech there is awesome.....saved me a ton of money

Took care of my needs in a very professional manner

Excellent honest service. They fixed our car which we had towed there because we had AAA. It was actually caused by a broken bracket holding the transmission dip stick tube which had come out and was causing the tyranny to slip. They fixed it temporarily at no charge so we could drive home. We still need a part, but we drove home safely.

Grace, the travel agent deserves kudos. She was helpful and knowledgeable. She was able to give me additional information to make my travel plans a much more exciting experience. I had my car repaired in their Car Care Center. I was given a competitive quote over the phone for the specific work. It included a 10% discount as a AAA member. I was greeted by friendly employees who were concerned for my issue. The repair began at my appointment time. I paid the quoted price. I was surprised that as a AAA member my repair came with a 2 year warranty. My car works well now.

I'm extremely disappointed in their lack of service. My car was towed on july 27 and today September 3 it has not been repaired. I paid in January to have these repairs done and now I'm having the same issue. Very disappointing and unprofessional. "Whenever" I get my car back I will NEVER go back there again!!

Very nice and will work with you regarding pricing. They are very reliable and do good work.

I had an excellent experience from the moment I called to set up an appointment. Aigner and Pierre were so helpful. They explained everything they found while inspecting my vehicle. I would highly recommend this location for car care services

Friendly and attentive staff. I was extremely impressed. I highly recommend others to this business establishment. Have a Blessed Day...

Excellent service, very friendly staff and very helpful, highly recommended for business.

Very long response time.

Still open for car repairs and oil changes. Took me right in.

Very wise and efficent staff...

I had a AAA tow truck driver steal everything out of my car when he dropped off my car here a couple of years back, and the location was completely unresponsive when contacted by AAA to help with the investigation by providing security camera footage.

Excellent service

Good place to go for information on trips and places to go

Perfect

Staff attentive.

This is my go to oil change spot. They take care of me and they do more than just the oil change for less than other shops. Check it out!

I like come here for fixing my car . Because this office people and their service are very good.

Great place! I trust my truck with them.

Pierre was extremely nice and helpful! He was honest and helped me and other customer’s immediately. I was very happy with the work done on my Jeep and would go back anytime. I didn’t have an appointment and he was able to do my battery test immediately to let me know what my issue was. My vehicle was completed exactly when he promised and the waiting area is very nice and accommodating if you decide to wait there while getting repairs. Not to mention my entire battery change was covered by my AAA Premier membership! Definitely worth the money just for the battery with 6 yr warranty!

I stopped just to ask for someone to put air in my tire. Not to change my tire just add air. I was told it would be an hour wait. So I left

Very helpful staff who helped me know how to follow up with my claim

Not very helpful

Interesting place. AAA sponsored car repair. Tire sales. Insurance sales and trip planning. Right on RT 18. Entrances on RT 18 N and from Old Bridge Turnpike. Clean open waiting area w large screen TV and comfortable chairs. There are a couple small meeting rooms in case you need privacy. Prices are reasonable for repairs but waiting times are long even when they say "it will be 1 hr" it turns out to be more like 3+ hrs. The staff is courteous.

No thank you, you're employees are fast and on point, great experience!

Went there and they got me in and out for an oil change. Very professional from the front end to the shop. Manager came out and thanked me for my business as he billed me out. I will be back.

Do good work and make things right when they are not.

Nicest service, nicest technician and beautiful outcome. Give them a chance

Looks like a really good place I think I'll be joining

Driveway was a little confusing, the in is after the out. Went in to renew AAA road service membership. The lady was a great help and pleasant.

This place is awesome. Excellent, professional service. The place is very clean and the front end people are very nice. If you make an appointment they take you on time

(Translated by Google) Very good (Original) Muy bueno

Went to do International Driving Permit. Very fast. In and out is under 15 min.

Very helpful

I had a 9 am appointment for a basic oil change my car only had 5000 miles on it dropped it off early too around 830 am. Didn’t get a call until 1140 am ( keep in mind I called them an hour before they told me they would call back in 20’mins) what was the point of even having an appointment then the service advisor argued with me when I said does oil changes take this long normally he said well your cars been ready for over 4 hours which wasn’t true it was 3 hours and sorry I didn’t realize an oil change takes over 3 hours. And I was busy when they called but didn’t think I need to explain that! Needless to say I will stick with going to the dealership from now on. This was my first and last time at a aaa service center. What a waste of time and money! They should learn to treat there customers better than arguing.