AAA Downingtown Car Care Insurance Travel Center

4.2 4.5 star 100 reviews

105 Quarry Road
Downingtown, Pennsylvania 19335
(484) 237-2230

Landmark: Next to Buffalo Wild Wings and across from Wegman`s.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Shop & Purchase Tires
Location Hours
Mon
7:30 AM – 6:00 PM
Tues
7:30 AM – 6:00 PM
Wed
7:30 AM – 6:00 PM
Thurs
7:30 AM – 6:00 PM
Fri
7:30 AM – 6:00 PM
Sat
8:00 AM – 5:00 PM
Sun
Closed


Services Offered

Car Care Center

Insurance

Member Services

Merchandise

Tag & Title

Travel

State Inspection

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

There are no scheduled events at this time.

100 reviews - 4.2 4.5 star

Sandra Shupp Image
Sandra Shupp 3/29/2021 4 stars

Constance was nice and informative

Gregory Hritz Image
Gregory Hritz 2/22/2021 5 stars

Great place to get all your cars needs met and more! Great & Fast Technicians also!??

Pearl Groff Image
Pearl Groff 2/22/2021 4 stars

Asked triptik for traveling to Fla.and back with a couple stops. Got trip down, and 2nd one same trip down. Called said thet would fix and have trip back for me.

maria bolivar Image
maria bolivar 2/16/2021 4 stars

Expensive

nancy powell Image
nancy powell 2/10/2021 5 stars

Title people outstanding

Christine DeVose Image
Christine DeVose 1/12/2021 4 stars

My husband's car needed repair an was towed by AAA to this location. The service was rather slow. They gave him a time it would be repaired by, but was ready for pick-up 2 days after the time he was told it would be ready. They were able to fix the issues and so far the car is running fine.

Seth Stoltzfus Image
Seth Stoltzfus 1/2/2021 5 stars

The customer service is tops! I got a IDP quick and easy. Thanks guys!

Porscha Hoggard Image
Porscha Hoggard 12/19/2020 5 stars

Friendly staff, clean environment, quick, amazing service

Michael DiPaolo Image
Michael DiPaolo 12/19/2020 5 stars

Mickey was great; very efficient and wanted to make sure everything was right to get me in and out

Deborah Thompson Image
Deborah Thompson 12/12/2020 5 stars

The staff is very friendly and professional.

Bill Roberts Image
Bill Roberts 11/24/2020 5 stars

Pyalgia Jones Image
Pyalgia Jones 11/20/2020 5 stars

Made an appointment for tire service towards the end of the day. It was urgent as I live an hour away. They were able to fit me in and replace my tire. Everyone was professional and friendly. The shop was clean and comfortable. I wish I lived closer so I could use this shop again.

Grant Gallagher Image
Grant Gallagher 11/16/2020 5 stars

They helped my mother-in-law with all her needs as a person just new to the area and I was able to get AAA membership for myself quickly

Srini Reddy Image
Srini Reddy 11/13/2020 1 star

Andrew Miller Image
Andrew Miller 9/30/2020 5 stars

The space was clean and well prepared for social distancing. The staff was courteous and quick to greet us and our needs were addressed in a timely manner.

John Ferrier Image
John Ferrier 9/8/2020 5 stars

Chris Lally Image
Chris Lally 8/28/2020 5 stars

Friendly staff, quick and easy title transfer

Karen Davis Image
Karen Davis 8/19/2020 1 star

Today I left my car for a state inspection. I called ahead and followed telephone directions I was given for contactless drop off. In fact, while I was filling out my information to leave in the drop box, an employee came out and asked if I was doing okay. So he saw I was leaving my car and required items. Four hours later I called to check on the status of the inspection. I was told the drop box was only for after hours, and they had no idea I had left my car for service using the contactless option. They said they would have to keep my car overnight. I just picked up my car and will find another place to get an inspection. I will not be renewing my AAA membership.

Lisa McCaskill Image
Lisa McCaskill 8/17/2020 5 stars

Aphter Lyphe Image
Aphter Lyphe 7/29/2020 5 stars

I think everyone should have a AAA membership to complement their regular auto insurance. AAA"s service centers are an extension of their inexpensive and quality attention to your vehicle. The Downingtown staff were friendly and accommodating.

George LoMarro Image
George LoMarro 7/3/2020 5 stars

The Best Car Care services.

Meg DeLange Image
Meg DeLange 6/27/2020 5 stars

Clean and fairly well stocked, except for cleaning supplies.

Amanda Ginter Image
Amanda Ginter 6/13/2020 3 stars

James Barnes Image
James Barnes 3/22/2020 1 star

William Mongan Image
William Mongan 3/19/2020 1 star

I was refused a service at this location due to internal confusion among the employees. This seems to be a growing problem with my AAA membership - the last time I placed a roadside assistance call at another location, I ended up caught in the middle of a paperwork dispute between AAA and its chosen contractor. I appreciate having a AAA membership in principle, but would like to see a restoration of its past reliability. A positive step in this direction would be to keep internal corporate disputes isolated from the customer experience.

David Jackson Image
David Jackson 3/8/2020 4 stars

Friendly and knowledgeable

PJ Image
PJ 3/2/2020 5 stars

These are great guys for auto repair. AAA is a little high but it is all guaranteed work and brand name parts. Have used them for travel services, prepaid Visa for overseas travel and the travel books are the best.

Kendra K. Weible Image
Kendra K. Weible 2/19/2020 5 stars

Swapnil Bhokardankar Image
Swapnil Bhokardankar 2/15/2020 5 stars

Jeff Henderson Image
Jeff Henderson 2/15/2020 5 stars

This was a good place the staff knew their job well

Keith Millington Image
Keith Millington 2/13/2020 5 stars

erin shane Image
erin shane 2/11/2020 4 stars

AJ Brockson Image
AJ Brockson 1/21/2020 5 stars

Kim Musick Image
Kim Musick 1/7/2020 5 stars

Our first family vacation planned with AAA and partnered with the most knowledgeable and fun AAA travel agent, Corey Green, in Downingtown and wow were we impressed. Corey had a very welcoming attitude right from the start where we came in unannounced and he quickly oriented us to Caribbean destinations, many of which he had been to, and was able to confidently focus us on resorts which met our needs. Corey even helped and provided ideas on how to surprise the kids on Christmas morning with the news of our beach vacation. Corey was very attentive to our needs from start to finish and even as we were a bit nervous about the travel based on some trip advisor comments but he quickly reached out to local connections he has and reassured us of our resort being ready to welcome us. He was even attentive upon arrival to our vacation destination to address issues, the day after Christmas, no less. So pleased to have met and worked with Corey and we will certainly go the AAA way again with Corey in the future. Happy New Year.

Ashley Milligan Image
Ashley Milligan 12/28/2019 5 stars

They were fast and helpful! I'm not a triple A member but they help me get a new tag quickly and made the transition smoother.

Katie Stone Image
Katie Stone 12/12/2019 5 stars

Bob Aregood Image
Bob Aregood 12/7/2019 5 stars

They were fair. They were accommodation. They were patient. I was impressed with their professionalism. I would go here again without a doubt.

T starkey Image
T starkey 12/5/2019 5 stars

James R Image
James R 11/21/2019 5 stars

I had my tires replaced, the staff was friendly, helpful and patient as we went over my options. The price was fair and the service was smooth.

Tomica Twyman Image
Tomica Twyman 11/17/2019 4 stars

kiengsack Sysavath Image
kiengsack Sysavath 11/16/2019 4 stars

Karen Stephenson Image
Karen Stephenson 11/11/2019 5 stars

I had a Inspection in September I was told that I needed tires, I got tires last year in 2018 I was upset when I didn't have the total amount for my car and i couldn't take the car without full payment.

Bob Redlinger Image
Bob Redlinger 10/20/2019 1 star

Waiting for oil change very slow service. I left and when I returned they told me that the tire rotation was part of the work but they never rotated my tires on my truck. He told me his based on the brake dust of my front two wheels that a tire rotation was never completed I know have to wonder if they actually rotated the tires on my daughters car while I was gone. Also employees need to remember that when customers are sitting in the waiting area they should have proper phone etiquette and not use the Lords name in vain. As follow up. I went back in and spoke with the staff and told them that my tires weren’t rotated. The mechanic fist lied but later admitted to not doing the job. I have to wonder if they actually change the oil of your not there watching.

Stuart Parvess Image
Stuart Parvess 10/19/2019 5 stars

Superb Notary services. Professional and customer friendly.

Michael Owens Image
Michael Owens 10/16/2019 5 stars

Great for car title and tags.

A J Sbandi Image
A J Sbandi 10/12/2019 4 stars

Plenty of staff to help

Dick Spahr Image
Dick Spahr 10/2/2019 1 star

Nancy Kramer Image
Nancy Kramer 9/28/2019 1 star

I took my Mazda in for new tires. I had to go back the next day because of terrible vibration. They were so inexperienced they couldn’t properly balance my tires. After the second visit to their garage and because they couldn’t balance the tires I was told I had three bent rims. Went to an experienced mechanic in West Chester who balanced my tires and was shocked at all the weights they put on my tires in an attempt to balance. Also no bent rims. Nate at AAA was trying to sell me refurbished rims . Needless to say I will never go to that garage again.

John Costello Image
John Costello 9/21/2019 4 stars

Slow service counter, but quick work done and fair pricing

Joshua Snyder Image
Joshua Snyder 9/17/2019 5 stars

Kathy Kilfara Image
Kathy Kilfara 9/8/2019 5 stars

We were lost they were so helpful ! Thank you!

Roger Lynker Image
Roger Lynker 8/23/2019 5 stars

Quick service and very friendly both times I visited this location.

James Hamer Image
James Hamer 8/17/2019 4 stars

Very excellent service

Ruby Harris Image
Ruby Harris 8/17/2019 4 stars

The discounts n honesty

Frank Casals Image
Frank Casals 8/11/2019 4 stars

Shirley Bullis Image
Shirley Bullis 8/10/2019 4 stars

Nice people in my travel

Owen Williams Image
Owen Williams 8/4/2019 5 stars

Great service.

Phil Forlano Image
Phil Forlano 8/4/2019 5 stars

John Ionata Image
John Ionata 7/3/2019 5 stars

Jennifer Rose Image
Jennifer Rose 6/16/2019 5 stars

Terrance is great.....always extremely helpful

J Solts Image
J Solts 6/16/2019 4 stars

Christopher Gorman Image
Christopher Gorman 6/2/2019 5 stars

Great service

Duc Mac Image
Duc Mac 6/2/2019 5 stars

I would like to express my appreciation to all staff at location. I especially thank two extraordinaire members who I a chance to work with: 1. Mr. Nate Engel 2. Mr. Corey Green

Chris C Image
Chris C 5/11/2019 5 stars

AAA driver was awesome in getting my car on a flat bed tow truck when it died in a challenging spot to load a vehicle on Route 401.

David M Image
David M 4/9/2019 5 stars

Always helpfully

Lou Farina Image
Lou Farina 3/23/2019 1 star

Shaun Curran Image
Shaun Curran 3/13/2019 5 stars

Great place to get your care taken care of. Sincerely Shaun C. TT

Lee Ann Austin Image
Lee Ann Austin 3/6/2019 5 stars

They were amazing!!! A baby deer got scared during a fox hunt and the only choice I was left with was turning upside down in the ditch to the right or plow head first into a suburban on the left. He ran right into the front of my Yaris and I was a wreck. A lady stopped to help and told the police for me what happened. After calling my insurance company, they sent me here. I was in and out in about 4 days and they went over and above what they had to do to make sure my car was perfect before I left with it. They kept me updated on the progress and let me know my bumper had to be ordered and would have to be painted when it arrived. I can't say Thank You enough to these gentlemen because they actually cared that I was both safe and happy with the repairs. Please, take your vehicles to them. You be disappointed???

Michael Allen Image
Michael Allen 3/5/2019 5 stars

I had my car towed there today on the fly and I spoke with 3 different people: Nate, Jim and Steve who were all super customer service oriented and friendly. They were all prompt and courteous throughout my dreaded unexpected car problems. We got our car back today and all is right in the world again.

Bill Kenworthey Image
Bill Kenworthey 3/4/2019 5 stars

They helped me help my #1 grandson with tires

Chris w Image
Chris w 1/8/2019 2 stars

Madame Deedew Image
Madame Deedew 11/28/2018 4 stars

Fast, Courteous, clean location

Arun Paul Image
Arun Paul 11/12/2018 4 stars

Ernie Steinmeyer Image
Ernie Steinmeyer 11/9/2018 4 stars

Ralph Strickland Image
Ralph Strickland 9/8/2018 5 stars

Cannot say enough about how amiable and warm these folks were to me while my car was in for an oil change and coil work. I appreciated how the service personnel explained what was needed, my options, the upfront costs and offered no-pressure recommendations - highly recommend this facility for automotive needs!

Steven Mandell Image
Steven Mandell 8/29/2018 5 stars

This is a great AAA center. Our family has had our cars serviced there since it opened a few years ago. They seem fair, honest and forthright. We haven't needed travel help but there are maps and many services available.

Navid Zaidi Image
Navid Zaidi 8/29/2018 5 stars

Great service. I lost my Missouri driver license while visiting Pennsylvania. Went here and they helped me right away to print form, fax to Jefferson City, MO and my temporary driving permit was faxed back here and they called me right away to pick it up. Ebony is the sweetest person. She went out of her way to help me in a stressful situation. Enjoy free fresh coffee while you wait.

Rhonda Altland Image
Rhonda Altland 8/27/2018 3 stars

Chris Johnson Image
Chris Johnson 7/23/2018 5 stars

Jen W Image
Jen W 7/22/2018 3 stars

Agree with friendly & nice place. Summer maintenance pack left with leaking oil. First time going don’t think i wanna go back....very disappointed.

Alan Levine Image
Alan Levine 7/20/2018 5 stars

Wanted to thank Jim S. And the entire crew for their attention and service that they rendered to us. They were courteous and professional from the moment we entered the shop. Thanks guys for coming to our aid.

Thomas Foster Image
Thomas Foster 7/7/2018 4 stars

Anastasia M Image
Anastasia M 6/19/2018 5 stars

Very helpful staff with quick service and a clean location.

L B Image
L B 6/1/2018 5 stars

Great customer service, the staff is very friendly. Ebony was able to take care of my problem that I’ve been dealing with for 2 weeks!

John Cai Image
John Cai 5/1/2018 5 stars

Great place for service

Olivia Mazzotta Image
Olivia Mazzotta 3/15/2018 5 stars

Nice atmosphere, free coffee and good service.

Andrew Allen Image
Andrew Allen 3/7/2018 5 stars

Quick and friendly

WGH Image
WGH 3/6/2018 1 star

Let me start by saying I have been a AAA member for a long time. If you need your car serviced, AVOID THIS PLACE LIKE THE PLAGUE. They are always behind schedule and have lied to my face about pricing. I overheard a manager training a new employee, telling him “if you can’t answer a customers question, you have to be able to quickly make something up.” It’s a shame that a new AAA facility like this is so poorly run.

Larry J. Price Image
Larry J. Price 2/28/2018 1 star

Clean atmosphere to wait on auto work, offset by lousy employee attitude. Like they are doing you a favor by taking your money.

Frank McMahon Image
Frank McMahon 2/25/2018 5 stars

Great service and price.

Steven Nicolaides Image
Steven Nicolaides 2/17/2018 5 stars

Jeffrey Hornak Image
Jeffrey Hornak 12/19/2017 2 stars

The staff is very friendly and courteous, but you cannot expect quality service here beyond the absolute basics. It has taken me over 2 weeks to have tires replaced on a 2011 Hyundai and the mechanics just can't seem to figure out how to seal tire pressure sensors. 4 tires, 2 return visits on 2 different tires. And because they overbook their mechanics it's nearly impossible to get timely service. I would probably be OK with oil changes and fluid work - but nothing that requires mechanical parts.

Martha Broomall Image
Martha Broomall 11/22/2017 3 stars

Fred Schmidt Image
Fred Schmidt 11/18/2017 5 stars

Good service answered all my questions

Robyn Lance Image
Robyn Lance 9/26/2017 4 stars

Karen Bedward Image
Karen Bedward 9/25/2017 5 stars

This place is not part of my AAA club but the staff went totally out of their way to help resolve my problem.

V L Image
V L 9/8/2017 2 stars

At first I thought I was getting quality service at a good price. Now in hindsight, I was mistaken. I have spent 3500 in repairs here since it opened. I priced out all my work there at today's prices and found it was considerably cheaper almost everywhere else. $700-800 cheaper. I also am suspect of some practices there auch as changing the parking brake on one wheel only. I am embarrassed that I was taken in by the new building and prior experiences with AAA roadside assistance. I can no longer pay money to a place like this.

Jeff Schaefer Image
Jeff Schaefer 8/28/2017 4 stars

Jeff Schaefer Image
Jeff Schaefer 8/27/2017 3 stars

Peter Sanger Image
Peter Sanger 8/20/2017 5 stars