AAA Glen Burnie Car Care Insurance Travel Center

4.1 4.5 star 103 reviews

10 Holsum Way
Glen Burnie, Maryland 21060
(410) 487-0505

Landmark: South of Governors Plaza Shopping Center at Ritchie Highway and Holsum Way.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Shop & Purchase Tires
Location Hours
Mon
7:30 AM – 6:00 PM
Tues
7:30 AM – 6:00 PM
Wed
7:30 AM – 6:00 PM
Thurs
7:30 AM – 6:00 PM
Fri
7:30 AM – 6:00 PM
Sat
8:00 AM – 5:00 PM
Sun
Closed


Services Offered

Battery Retail Location

Car Care Center

Insurance

Member Services

Merchandise

State Inspection

Tag & Title

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

There are currently no Insurance agents assigned to this location.

Find a local Insurance agent or call 1-800-445-0659

Upcoming Events

There are no scheduled events at this time.

103 reviews - 4.1 4.5 star

Melani Jackson Image
Melani Jackson 5/9/2021 5 stars

Karl Woodall Image
Karl Woodall 5/1/2021 5 stars

Ervin Davis Image
Ervin Davis 4/27/2021 5 stars

Quick and polite

Shermaine Bishop Image
Shermaine Bishop 4/16/2021 4 stars

Very honest about my car problems and knowledgeable.

Eryka Boyd Image
Eryka Boyd 4/13/2021 5 stars

The Philadelphia AAA car care centers refused to honor my warranty and service my truck with larger wheels due to "COVID limitations", despite me getting the work done there in Dec 2019. However, Glenn was amazing. He remembered my vehicle from a year and a half ago when I lived in Baltimore. Tried to get Philly to do the work, but then just had me get the truck sent down there. He had me fixed up in 2 days and even let me know of an oil problem that 'the other guys' didn't even notice. 10/10 would go there again.

Blessen Joseph Image
Blessen Joseph 4/8/2021 1 star

They literally lied to me. I recently lost my job and I was trying to do my own oil change but they over tightened my oil filter for my 2014 Corolla the last time they did the oil change and it was impossible to get off. I called them to see if they could just remove my oil filter and Glen claimed he can't do that becuase all the oil would come out. That is a complete lie ! All they want is money. Will never take my cars there ever again!

David Burton Image
David Burton 3/16/2021 5 stars

love this place, I walked in and was able to get my oil changed in less than a half hour with no appointment !!! I've been having my truck & car service here for years, and its always been 5-star service at the Glen Burnie shop location.

Karen Patten Image
Karen Patten 3/11/2021 2 stars

I was quoted $1115.11 for a job that only cost me $300. I will give Glen kudos for professionalism on the phone, but the price was ridiculous! Just because I am female, doesnt mean I will fall for the ripoff! I only used them for the free battery and free diagnostic offered by AAA premium, which is well worth the price.

Shay Rubeck Image
Shay Rubeck 3/8/2021 2 stars

No agent to help. Did my own stuff on their phone. No longer with AAA. Lost an eight year costumer.

Claudette Wilder Image
Claudette Wilder 3/6/2021 5 stars

Fantastic..Great Customer Service And Overall Nice.

John Smither Image
John Smither 3/5/2021 1 star

Horrible!!!?

Tey Tobar Image
Tey Tobar 3/3/2021 1 star

The worst costumer service ever! They give you hard time to cancel anything the you want to cancel and all are lies and lies. If you are going to make Business with them make sure you make an investigation first otherwise you are throwing your money in to the garbage agents don’t care about you! For 2 years I was throwing my money away just to realize everything we ask we didn’t have in to our policy

donna pratt Image
donna pratt 2/21/2021 5 stars

It's always a pleasure when I go there to have my car service. The staff is pleasant, friendly and really great mechanics.

Emoe Blk Image
Emoe Blk 2/10/2021 4 stars

Jeffrey Lloyd Image
Jeffrey Lloyd 2/6/2021 1 star

diane perrin Image
diane perrin 2/4/2021 5 stars

Simeon Franklin Image
Simeon Franklin 1/18/2021 5 stars

Jaime Williams Image
Jaime Williams 1/17/2021 5 stars

Got the best service yesterday! My car was making a weird thump noise during right turns which required some investigation. I requested photos of the parts that were suspected to need repair since I wasn't physically there to see for my self and they sent them along. They even showed me the parts inperson when I arrived to pickup the vehicle. The mechanic also offered to do a test drive w me to be sure the noise was gone and it was!! This was my first time using AAA for car repairs and it definitely won't be my last. My husband recently started taking his truck there & has been extremely pleased with their service which is why I gave them a chance :)

Alex Brister Image
Alex Brister 1/8/2021 5 stars

Lester Richardson Image
Lester Richardson 12/23/2020 5 stars

Spiritus Gladius Image
Spiritus Gladius 12/9/2020 5 stars

Quick service and very friendly.

David Alexander Image
David Alexander 12/7/2020 1 star

Disappointing! After a AAA roadside call to jump-start engine, drove to this facility. After 2 hours, was told they had fully charged battery. Had checked all systems and that battery, alternator and all charging systems were good. They said problem probably occurred from not driving at least 20 minutes (which I actually had) and from the cold snap over night. The next day I experienced the same failure. Engine started in the morning, but at the first stop, after shutting off the engine for 20 minutes, it would not turn over. AAA roadside service again jump-started engine. Drove again to this AAA facility in Glen Burnie, where I was told I would have to pay $122 for an hour's diagnostic service. Instead, I went across the street to AutoZone, where they installed a new battery. Problem solved. Engine starts quickly and easily, despite even colder mornings and despite both short and long drives. AAA blew this relatively simple problem.

Pedro Lopez Image
Pedro Lopez 11/23/2020 5 stars

I used the Tag and Title Services in this location and it was a very good experience. Friendly staff, knowledgeable and efficient. In and out in less than 30 minutes. So much better than going to the MVA. Well worth the $8 service fee!

Brian Oshenska Image
Brian Oshenska 11/17/2020 5 stars

Great place, excellent customer service.

Eric St.Martin Image
Eric St.Martin 11/15/2020 5 stars

This place is great...soooo clean...and very knowledgeable staff!!!

Abe Gobel Image
Abe Gobel 11/12/2020 5 stars

Same awesome AAA service in a huge setting with plenty of helpful eployees

Ivan Duran Image
Ivan Duran 10/20/2020 5 stars

Nice people good service always getting mask

Charlotte Wirth Image
Charlotte Wirth 10/18/2020 5 stars

Joseph Mack Image
Joseph Mack 9/28/2020 5 stars

Brandon was straight up and honest. I like that.

Steven Jace Image
Steven Jace 9/19/2020 5 stars

I have my AAA membership at the Glen Burnie location and they are always professional and treat me with the upmost respect I highly recommend them especially Sean with membership ??

Charles Lewis Image
Charles Lewis 9/12/2020 4 stars

Vivian Greene Image
Vivian Greene 9/10/2020 1 star

Third time back for same problem. They use refurbished parts that lasted less than a year.

Brigid Mires Image
Brigid Mires 9/2/2020 5 stars

fair pricing and quick turn around

Alisa Phelps Image
Alisa Phelps 8/26/2020 4 stars

Dean Mires Image
Dean Mires 8/24/2020 5 stars

charged me less than originally quoted & did the job right and fast!

Richard Jones Image
Richard Jones 8/19/2020 5 stars

king player Image
king player 8/14/2020 1 star

Michael Dunster Image
Michael Dunster 7/17/2020 5 stars

A very polite and helpful phone agent...Hanna

Salem Crow Image
Salem Crow 7/11/2020 5 stars

Clean waiting room and curtious staff.

Robert Berg Image
Robert Berg 7/9/2020 1 star

The AAA operator talked me into towing my car here when the steering went out and was undriveable. Got an absolute ridiculous quote(2600 dollars) that included a new battery and tires and other issues that had nothing to do with the the steering. Came and got my car and took it to my regular mechanic and had it repaired for under 400 dollars. Thats 15% of the AAA quote. Save your money and find another place.

Deborah Harris Image
Deborah Harris 7/8/2020 5 stars

I love to receive great service , and a clean environment especially during the covid 19 pandemic.

Kareem Young Image
Kareem Young 7/1/2020 5 stars

Ernest Shiflet Image
Ernest Shiflet 6/30/2020 5 stars

Always honest & accommodating for me

tim W Image
tim W 6/12/2020 2 stars

Benzie Marshall Image
Benzie Marshall 6/6/2020 5 stars

Great place to take your car for all your repair needs. They can be trusted.

Tristan Harvey Image
Tristan Harvey 5/23/2020 4 stars

Great & professional service every time I go. Way overpriced for certain things. You mind as well go to your cars dealership instead of paying the prices they want to charge you. Definitely don’t let them be your first choice for major fixes on your car.

Marianne Spires Image
Marianne Spires 3/18/2020 5 stars

They fix my car??

Novella Sellers Image
Novella Sellers 3/8/2020 5 stars

I think they was wonderful people and I had a wonderful time talking to the people at the reception desk. They nicely call me and Spain all the details and also wrote them down so I would have them on paper. Make a long story short keep the good work up.

erica fleetwood Image
erica fleetwood 3/1/2020 5 stars

Davy Brown Image
Davy Brown 2/26/2020 1 star

Zonia Ramos Image
Zonia Ramos 2/22/2020 5 stars

Jeffrey Riddle Image
Jeffrey Riddle 2/19/2020 5 stars

Alonzo Rushing Image
Alonzo Rushing 2/18/2020 5 stars

Rita Johnson Image
Rita Johnson 2/10/2020 3 stars

The agency has to call on the phone for quotes. I could have done this at home.

Jennifer Michelle Chambers Image
Jennifer Michelle Chambers 2/4/2020 5 stars

Mark Hartley Image
Mark Hartley 1/31/2020 5 stars

Wayne Silate Image
Wayne Silate 1/17/2020 5 stars

Brett Russell Image
Brett Russell 1/14/2020 1 star

Was towed there due to my alternator (and subsequently battery) dying. They completed their evaluation and advised I needed the alternator replaced but also the drive belt and belt tensioner. Fine, I’ll trust your professional opinion. The problem is that when I went to check out, the bill was $500 more than the estimate, and it was because they tried to charge me for two different belt tensioners and associated labor!! AAA is supposed to be a reputable, trustworthy service provider! Very disappointed.

Willie Faulkner Image
Willie Faulkner 1/11/2020 5 stars

D Streeter Image
D Streeter 1/7/2020 2 stars

They couldn't help .

CYPHER_Cookie o.o Image
CYPHER_Cookie o.o 12/31/2019 5 stars

Rebecca Shields Image
Rebecca Shields 12/27/2019 5 stars

Such a nice and welcoming inside! Extremely comfortable and everyone was super nice and helpful! We had our tags and title taken care of here and it was definitely so much better than dealing with the mva! (Just call ahead and make an appointment just to make sure) we'll definitely be back for more of their services soon!

K Image
K 12/17/2019 5 stars

Andrinna Broadnax Image
Andrinna Broadnax 12/11/2019 4 stars

It was good could use a little flavor though

Moe Rumman Image
Moe Rumman 12/10/2019 2 stars

took all day to change oil. quoted different than what wanted to charge more than the dealership. never checked breaks like i asked. lousy service

wendell miller Image
wendell miller 11/25/2019 3 stars

Fred Patterson Image
Fred Patterson 11/25/2019 5 stars

Helpful and professional.

June-Home Chen Image
June-Home Chen 11/23/2019 5 stars

I was there for international drive permit. Very Friendly Service! Recommend!

Tanya Miller Image
Tanya Miller 11/22/2019 5 stars

Aaron McNeil Image
Aaron McNeil 11/21/2019 1 star

Michael Andrews Image
Michael Andrews 11/6/2019 5 stars

Great service.

Aaron Jones Image
Aaron Jones 11/1/2019 5 stars

Cassie Urmano Image
Cassie Urmano 10/27/2019 5 stars

Reasonable prices and good care. I trusted them with my 2005 Toyota for years until I replaced it.

Beth Sembly Image
Beth Sembly 10/22/2019 5 stars

Katie is the best! Helped us with auto service and tires. Quick efficient and friendly!

Denise Davila Image
Denise Davila 10/17/2019 5 stars

Friendly, professional team workers.

Fawn Craig Image
Fawn Craig 10/9/2019 4 stars

Is AAA in Glen Burnie I would have to say gives excellent customer service and for the most part the mechanics seem to be very knowledgeable and work on your car efficiently, it's the place to go but then everyone should have AAA

Debbie Hobson Image
Debbie Hobson 10/6/2019 5 stars

Very helpful

D Black Image
D Black 10/4/2019 4 stars

Good experience

Casper Norriss Image
Casper Norriss 10/1/2019 3 stars

OmoYemoja-Cola Fiuymi Image
OmoYemoja-Cola Fiuymi 9/13/2019 5 stars

I love it here they did a great job on my car

Sean Jacobs Image
Sean Jacobs 9/10/2019 5 stars

Gia Torres Image
Gia Torres 9/4/2019 5 stars

This AAA is very open and bright inside. Makes the atmosphere seem light. Knowledgeable staff and awesome driving educational team. - this driving ed is not “driving school for novice drivers”. If you need to take a course for driver improvement call AAA. They offer the best program.

Christian Andrews Image
Christian Andrews 9/1/2019 4 stars

Karen Z Image
Karen Z 8/25/2019 5 stars

I had to have my car towed here and the tow truck driver was amazing friendly and informative..the customer service was great..Gary was so nice and informative! They fixed my car it took 2 days but they did a great job! I since have went back for an oil change..this will be my go to place for all my car needs ..my new mechanics!!

Vincent Decrisci Image
Vincent Decrisci 8/21/2019 5 stars

I went in to the local office to get some paperwork for international travel. The staff from start to finish was so nice and friendly. It was a pleasure dealing with Associate Lauren Singh. I highly recommend this branch.

Ashley Inkrote Image
Ashley Inkrote 8/19/2019 3 stars

Rebekah Morris Image
Rebekah Morris 8/15/2019 4 stars

We’ve gone here for over 2 years. They are always friendly and helpful. The waiting area is clean. They have some snacks and drinks available while you wait. There’s also a target within walking distance for longer services. Sometimes I think it’s over priced, but maybe that’s just a Maryland thing.

Richard Ricky Roberts Image
Richard Ricky Roberts 8/3/2019 5 stars

Ronnie Jones Image
Ronnie Jones 7/27/2019 5 stars

Daniel Stolfi Image
Daniel Stolfi 7/13/2019 5 stars

Very helpful agents; fast and professional.

Vivian Jacques Image
Vivian Jacques 7/3/2019 4 stars

Bhalinder Singh Image
Bhalinder Singh 6/24/2019 5 stars

Jake Campbell Image
Jake Campbell 6/23/2019 5 stars

Very convenient me stop shop. No stress or issues. Wait times minimal and nil if booking an appointment. Staff go out of their way to be friendly. Beats going to the mva any day of the week.

Ronald Anderson Image
Ronald Anderson 6/16/2019 4 stars

Great customer service and mechanics are honest.

Willie McCargo Image
Willie McCargo 6/10/2019 5 stars

Very helpful in diagnosing the battery problem In 2017 Honda Accord.

Lorraine Brown Image
Lorraine Brown 6/8/2019 5 stars

Lauren S. Image
Lauren S. 6/1/2019 5 stars

Really great prices on tires with my AAA membership!

Karliki Tasker Image
Karliki Tasker 5/27/2019 5 stars

This place is awesome,the employees are very professional...it was a great experience to complete the process of getting my car state inspected and repaired and tags transferred!

Tyler Quirk Image
Tyler Quirk 5/24/2019 4 stars

gwensil Image
gwensil 5/23/2019 5 stars

Matt Maans Image
Matt Maans 5/16/2019 5 stars

Great place if your a member!

Thomas Ferguson Image
Thomas Ferguson 5/4/2019 4 stars

Charles Martin Image
Charles Martin 5/2/2019 5 stars

Great experience here! I came for an international drivers permit, and Tori and Matthew had me in and out in about 20 minutes. This included filling out the forms, getting the passport photos taken and printed, and payment. I'm very happy with their speed, professionalism, and the service they provided!