AAA Lawrenceville Car Care Insurance Travel Center

3.9 3.5 star 102 reviews

2970 Brunswick Pike
Lawrenceville, New Jersey 08648
(609) 419-1704

Landmark: Between the Wawa and Ski Barn at the intersection of Route 1 and Bakers Basin Road.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Shop & Purchase Tires
Location Hours
Mon
7:30 AM – 6:00 PM
Tues
7:30 AM – 6:00 PM
Wed
7:30 AM – 6:00 PM
Thurs
7:30 AM – 6:00 PM
Fri
7:30 AM – 6:00 PM
Sat
8:00 AM – 5:00 PM
Sun
Closed


Services Offered

Car Care Center

Insurance

Member Services

Merchandise

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

There are no scheduled events at this time.

102 reviews - 3.9 3.5 star

Kenny Ahr Image
Kenny Ahr 4/25/2021 1 star

They will tell you your car is fixed and you break down later that day. After multiple times towed back and them selling me a very overpriced part . car still wasnt fixed and tgey recommend you go else where. But not before they scam you out of 900

Pranav Samuel Image
Pranav Samuel 4/20/2021 4 stars

Awesome service

C M Image
C M 4/9/2021 4 stars

Good assistance

andre bridgett Image
andre bridgett 4/5/2021 5 stars

Anil Karunakaran Image
Anil Karunakaran 3/26/2021 5 stars

Sherry Image
Sherry 3/17/2021 5 stars

Outstanding hard working agents. Thank you

Gaymian James Image
Gaymian James 3/15/2021 5 stars

Service was good.techs did a good job on my car repair.

Kerron Brewster Image
Kerron Brewster 3/6/2021 5 stars

Excellent customer service

Vanessa Rodriguez Image
Vanessa Rodriguez 2/21/2021 5 stars

The best ever

Elmer Salguero Image
Elmer Salguero 2/10/2021 1 star

I am not satisfied with the work received from this facility. In November, I brought my car to AAA Car Care due to a check engine light. AAA Car Care diagnosed the issue, and replaced all 4 coils and spark plugs. Few weeks go by, and the check engine light reappears again. Since I have my own OBDII Reader, I checked and it pulled the same code as before. I took the car back to AAA, who stated it was an issue with the coils, so they replaced them once more. A week and a half passes by, and the light is back on. At this point I'm frustrated. I again took the car back, same code, same issue. NOW THIS TIME they REPLACED the coils with OEM. Now 3 months from the first initial service, the issue has not been resolved!!!! I BARELY DRIVE THE CAR!! Replacing the coils & spark plugs is 100% not the problem. I have since taken the vehicle to a dealer's shop and pending their diagnostic. UPDATE: Dealership determined Tech whom installed coil at AAA, bent the pins on the cable.

gerald porter Image
gerald porter 2/9/2021 5 stars

Excellent service ??

Tondalaia Gist Image
Tondalaia Gist 2/2/2021 5 stars

Tomas Martinez Image
Tomas Martinez 1/20/2021 5 stars

They were very professional and informative. The business was clean and well lit

Theresa Rodriguez Image
Theresa Rodriguez 1/16/2021 5 stars

They take care of you. They also gets you in and out quickly

Gene Grupinski Image
Gene Grupinski 1/5/2021 5 stars

I love AAA. ALL THERE SERVICES ARE GREAT. IF YOU NEED INSURANCE MR. ROBBINS KNOWS IS EXTREMELY KNOWLEDGEABLE

Greg Duncan Image
Greg Duncan 1/1/2021 5 stars

I trust AAA Lawrenceville Car Care to honestly diagnose what is wrong with my car. They don't use high pressure sales techniques to try to add on unneeded services. They provide excellent customer service. I've been going there for a couple of years now, and this has been my consistent experience.

Carlos Nunez Image
Carlos Nunez 12/30/2020 5 stars

Very professional and past paste workers

Dennis Dura Image
Dennis Dura 12/25/2020 5 stars

Auto Service Staff Manager Bruce Vaughn tops.

Tina Tuccillo Image
Tina Tuccillo 12/22/2020 1 star

Would not recommend using this location for auto repair. Technician not wearing a mask and had to be told a couple of times to put it on.

Mavin Sakwa Image
Mavin Sakwa 12/20/2020 1 star

Save Your Time and Money, Go Somewhere Else. Service has been going downhill since I started going there. I had an oil change done there once, which as a AAA premier member comes with a free tire rotation that was never done. (I always mark my tires beforehand) I had my car towed there for a starter and battery, cost me about 700 bucks, which wasn't too bad, but then they did the mechanic thing where they find a problem you didn't know existed and said I needed some kind of vacuum hose, I was like sure go ahead and order it. Part never came, 3 weeks of waiting I gave up and decided to get a refund. This was all in august, Waited 8 weeks like they told me because it was coming from AAA corporate, as of writing this review, I still have not received my refund. This is after several phone calls and visit to even get a response from them. Would never recommend this place to anyone.

bill hadley Image
bill hadley 12/15/2020 5 stars

Speedy service, got me back on the road in no time . Thanks again .....

Olive Cookie Image
Olive Cookie 12/13/2020 4 stars

Very efficient service. Did not like that I had to sit in my car after finding a private indoor spot to wait away from other customers.

Kizzy Dior Image
Kizzy Dior 11/27/2020 1 star

This is a BAD place to take your car they over charge you i went and got a one fuel injector and one spark plug change and headlight for and they charged me $847 and when I picked my car up it still wouldn’t come on had to leave it for another day with no other tre and my headlights went back out and check engine light came on now they tryna charge me $607 to fix that please watch where you guys take y’all cars

chichi chow Image
chichi chow 11/22/2020 3 stars

Jireh Peterson Image
Jireh Peterson 11/12/2020 1 star

I've been apart of AAA for a while now and the service has always been exceptional- at lest most of the time. I even chose this location to do most of my services recently. I will start by saying unless you have time to spare this location is not ideal at all! I scheduled an oil change for 8 am and they did not start until approx. 9, and I was almost late for an event I had scheduled well in advance for but I made it so it wasn't a big deal at the time. Now I had my car towed in here at 9 am after it broke down on my way to work and it sat there for 2 days and didn't even get diagnosed, PLUS no one ever reached out to me to provide me with any updates. When I called in, I spoke to the manager his name is "Guy Lerario". He is the nonchalant, sarcastic type of guy- one of those people who make a bad situation worse. He lied to me and told me my car was being checked out and that it was running fine. He told me they drove my car up and down the highway and it was fine- yet when i had my car dropped off their the check engine light was blinking and the RPMs wouldn't reach 2. He told me verbatim "I cannot make your car mess up, I don't know how long it will take but its running fine for us.." So i did a pop up on him! when I arrived I went straight to my car to see how it was running and NOTHING was different. Not only was my car STILL not drive-able, but the check engine light was still blinking and two days later I am still in the same situation. Guy Lerario was inside sitting down on his phone waiting for the time to pass so he could leave and go on about his day, when I asked him why he told me my car was good and acting better than when I last seen it he told me it was fine for him, and the light wasn't blinking anymore. I asked him for my key and had AAA tow my car to Firestone where it is currently getting repaired. I will NEVER go this AAA anymore and I will ALWAYS tell everyone about my experience here. Also every time I contact AAA I will personally make sure t

IMRANA JILANI Image
IMRANA JILANI 11/4/2020 5 stars

Nice clean place.

B G Image
B G 10/28/2020 5 stars

Brian Nixon Image
Brian Nixon 10/19/2020 5 stars

Clean, nice office area and efficient repair and maintenance.

Peter Chang Image
Peter Chang 10/8/2020 2 stars

Got brakes done and they charged me close to $500. I thought it would be cheaper going to AAA. That obviously is not the case. I was quoted a much lower price on the phone. Why didn’t they quote me the total price and other(hidden? I.e shop fee?) charges on the phone? Got it done since I was already there. Had I known ahead of time definitely would not have gotten it done there. I cannot recommend given how much more expensive AAA car care center is compared to others who can the same routine brake replacement service for a lot less. Cannot say I’d go back there for any future service again.

Jennifer Bradshaw Image
Jennifer Bradshaw 9/21/2020 5 stars

Great attention to detail. Nice atmosphere, very friendly and helpful

Isabel Gonzalez Image
Isabel Gonzalez 9/5/2020 1 star

Jose' Acosta Image
Jose' Acosta 9/1/2020 4 stars

Curteous service if a little slow i went for an oil change and they took it in soon upon arrival but i got ot back after a while though

Adam Ein Image
Adam Ein 8/28/2020 5 stars

Great Fast Service!!!! Found the issue with my car with minimal repair costs. Glad to be a member!

ANTHONY GUAGENTI Image
ANTHONY GUAGENTI 8/27/2020 5 stars

Very good

Joyce Jones Image
Joyce Jones 8/25/2020 5 stars

Michael Phipps Image
Michael Phipps 8/12/2020 4 stars

Abe Va Szajna Image
Abe Va Szajna 8/1/2020 4 stars

Good service

Joan Yoon Image
Joan Yoon 6/30/2020 5 stars

Affordable prices and efficiency

Mildred Rudolph Image
Mildred Rudolph 6/5/2020 2 stars

On. 5/13 I got my brake pads and rotors done brakes are still squeaking and he did not oil the brakes because it is still sticking don't know what I paid $467 for..

Marie Snyder Image
Marie Snyder 5/30/2020 5 stars

Daniel Brucker Image
Daniel Brucker 5/23/2020 5 stars

In the past few weeks I have brought five of my six cars in for repair. All diagnosed correctly and repaired perfectly----including a 43-year-old Continental and a 57-year-old Chevrolet Corvair. Nothing defeats them. All details of repair work explained exactly. If you want to have your car repaired correctly, thoroughly, and honestly----you really have no other choice.

Donald Jackson Image
Donald Jackson 5/4/2020 1 star

THIS place is a rip off. $90 to replace 2 tail lights. AAA DISCOUNT IS ONLY PENNIES ON THE DOLLAR.

Daryl Perkins Image
Daryl Perkins 3/15/2020 4 stars

Kathryn Mueller Image
Kathryn Mueller 3/5/2020 5 stars

I didn't have an appointment but they fixed my engine light for free!

mark goresky Image
mark goresky 2/28/2020 2 stars

The technicians do absolutely great work. You might think that a AAA service center would have the best interests of AAA members in mind, but no such luck. The customer service reps are apparently interested in getting as much money from you as possible. With no explanation, they sold me an expensive insurance policy on my new tires and when I returned the next day asking them to cancel it they said "too late". Their prices for tires are considerably more than the local discount tire places, where I will certainly go the next time I need new tires.

Josue A. Image
Josue A. 2/12/2020 5 stars

Raj Ray Image
Raj Ray 2/7/2020 1 star

Horrible car repair service at their Lawrenceville center in NJ. They hide under the AAA name and screw their customers by overcharging them, prescribing and doing unnecessary repairs, not letting customers inspect what they have done, not returning old parts that they have removed from the car without the customer's knowledge or permission, and keeping them waiting for hours. I am a loyal AAA member for about four decades, and I recently went there for oil change and a check-engine light problem. Without addressing my main concerns, they told me the car needs $1500+ worth of other repairs (axles, control arms, tires, etc. etc.) and the deals AAA was running that week that I should take advantage of. Then after keeping me waiting for about 6 hours (they do not provide loaner cars even if the customer comes in for major repairs), they gave me the car back while pushing their AAA car insurance and AAA credit card offers to me as I made payments. After making the payment, I went to the car and turned the ignition on. Immediately, the check-engine light came on as before, and to make things worse, I started hearing some new noise from underneath the car, as I left their lot. Please stay away from this AAA auto repair center.

Miguel Morales Image
Miguel Morales 2/2/2020 1 star

Bed costumers service

Renea Sinha Image
Renea Sinha 12/29/2019 5 stars

Yong Wei Image
Yong Wei 12/10/2019 5 stars

Bob L Image
Bob L 11/24/2019 5 stars

Joe Gordon Image
Joe Gordon 11/24/2019 5 stars

Susan Recchia Image
Susan Recchia 11/18/2019 3 stars

Nice staff, but long delays and uninformative.

Mahendra Desilva Image
Mahendra Desilva 11/12/2019 5 stars

The folks here were just great... Had a liw pressure light on my old truck..went to 2 different gas stations and no one had a working pump... Stopped at AAA m the service rep inside told me to bring my truck around, the guy in the service bay took care of my problem and check all the other tries amd I was done in a flash.. I tried to tip thr guy but said no thanks N wished me a good weekend... They mAde my day..

Jesse Heap Image
Jesse Heap 11/11/2019 5 stars

C. Daniel Wu Image
C. Daniel Wu 11/10/2019 3 stars

K Tower Image
K Tower 11/7/2019 5 stars

A long time AAA member I had a very good experience here getting an International Driver's Permit.

Kurren-c DaGeneral Image
Kurren-c DaGeneral 10/29/2019 5 stars

Rilwan Tijani Image
Rilwan Tijani 10/26/2019 5 stars

Great service.

Renee Schneider Image
Renee Schneider 10/25/2019 4 stars

Heather Hund Image
Heather Hund 10/21/2019 5 stars

Angie Glass Image
Angie Glass 10/10/2019 4 stars

Mahesh Phadke Image
Mahesh Phadke 10/1/2019 4 stars

Jacob R Image
Jacob R 9/29/2019 5 stars

Dina Barone Image
Dina Barone 9/28/2019 5 stars

Naresh Reddy Muthyala Image
Naresh Reddy Muthyala 9/24/2019 1 star

Expensive and inexperienced mechanics

Alex Kanter Image
Alex Kanter 9/23/2019 5 stars

Kyle House Image
Kyle House 9/12/2019 5 stars

Can't say enough good things about this shop. I worked with Chris to have my car assessed after the exhaust pipe fell off while driving on the highway. He got me in within an hour of the incident despite the fact that the shop was extremely busy. Honestly, some of the best customer service I have ever received!

David Carbone Image
David Carbone 9/7/2019 3 stars

Eric Sanders Image
Eric Sanders 8/28/2019 5 stars

I needed to get passport pictures taken. In and out in less then 15 minutes. The staff was great, even had a since of humor. Very helpful.

Leroy Whetstone Image
Leroy Whetstone 8/28/2019 5 stars

Mark Snow Image
Mark Snow 8/25/2019 3 stars

Jeff Barnosky Image
Jeff Barnosky 8/18/2019 5 stars

They were really, really great. Tried to tell me I didn’t need the service I was told I needed, then looked further and found the problem, which had been misnamed by another facility. Totally thorough and created a lot of trust.

Shelby Roberts Image
Shelby Roberts 8/13/2019 5 stars

Great service that does not try to squeeze every dollar out of me. I selected AAA lawrenceville to install tires from tire rack. The car was older. They showed me some things it needed fixed and asked me if I really wanted to put money into the old car. I decided not to. They made zero dollars on that transaction but still helped me return tires to tire rack. With that kind of integrity, I will be having service done there for years to come.

N S Image
N S 8/5/2019 3 stars

Craig H. Fay Image
Craig H. Fay 7/27/2019 5 stars

Narender Muthyala Image
Narender Muthyala 7/21/2019 1 star

Expensive and could not diagnose. They wanted to charge $800 and replace some part on their guess

Thomas Scheffey Image
Thomas Scheffey 7/21/2019 5 stars

Quick, honest and resourceful repair work after tow got my car back on the road fast. Nice to have auto mechanics you can rely on in a pinch. Thanks!

Christine Trusz Image
Christine Trusz 7/11/2019 5 stars

Stopped in just to ask directions and associate Tony was most helpful. Very kind nice gentleman. Got me back on track! Thx.

Keiko Tamura Image
Keiko Tamura 7/8/2019 1 star

Brought my car for changing a starter. Ended up to be charged unnecessary check up such as flush power steering system over $100 additionally. Totally scamming business.

Allen B. Image
Allen B. 7/4/2019 3 stars

Helpful and knowledgeable staff. Good vacation tips & pricing.

Lawrence Sanchez Image
Lawrence Sanchez 7/2/2019 1 star

I drove in there to check my brakes and waited 15 minutes just to talk to the only customer care person working. Then after waiting the guy comes out and takes care of a vendor making a delivery before a paying customer(bad business) on top of that they can’t look at my car without an appointment. Well I fixed that problem I drove two minutes down the road and the Jeep dealer took me right in and fixed my problem. The funny thing is even though AAA took forever to do my rear brakes the last time I went there I still came back. This time I learned my lesson I’m not going there again. The other thing was there where 4 bays empty with no cars being service. What’s up with that? How do you not have the ability to check my car with 4 bays open?

Harbir Singh Image
Harbir Singh 6/7/2019 1 star

Fraud shop, gives highly exaggerated estimates, attempts to perform repairs that are not required - would never recommend them...

Kayla BeamMeUp Image
Kayla BeamMeUp 6/6/2019 1 star

Walked in, waited 20 minutes just to be acknowledged and then Ashley gives me no direction or indication, no greeting, just asks for the keys and comes back with a bill for 60 bucks just to see what the issue is. I don't know myself as something flew off of a truck and damaged something on the underside of my car. Got here at 245 and still have not been spoken to much less is it looking like I'll get prompt service here.

Abe Va Szajna Image
Abe Va Szajna 6/4/2019 5 stars

Courteous fast informative and resanable prices

Maxwel Murtala Image
Maxwel Murtala 5/10/2019 2 stars

Insurance ............I have my reservation

K. M. Image
K. M. 4/20/2019 1 star

In all fairness I would like to first say I have had my vehicle serviced here for years and service was satisfactory, but recently I took my vehicle in for an oil change and they recommended a few other maintenance service things be done, which I agreed to. I also have had a slow leak of power steering fluid, I was aware of this as every few months fluid had to be added because of this, but I told them I was not ready to replace hose/line or pump; when I picked my vehicle up it was few minutes before they closed, when I drove off I noticed steering wheel was stiff and vehicle making loud noise,also when I opened my glove compartment box it was broken, door went down to floor, none of these problems were present when I dropped my care off that morning, I feel my slow leak was either accidentally or deliberately turned into very large opening so all power steering fluid would leak out fast and I guess I was supposed to rush back and let them fix it, maybe they have new mechanics or I do not know what the problem is but I am 100% certain they are responsible for the sudden change that happened to my vehicle that day, I called the next business day and was told to bring it in for them to look at it, of course I declined.I took my vehicle somewhere else to get serviced and was told there was major leak in hose and it needed to be replaced which I did.

Jennifer Rapp Image
Jennifer Rapp 4/15/2019 4 stars

They did a good job on my brakes, oil change and coolant flush. Though they didn't tighten down my air filter cover.

Seong Won Han Image
Seong Won Han 3/20/2019 4 stars

Got an IDP here. Quick and easy, including taking photos.

Isis Grant Image
Isis Grant 3/17/2019 4 stars

bonni rucker Image
bonni rucker 3/6/2019 5 stars

Got passport photo here. Great Customer Service.

vincent bizzaro Image
vincent bizzaro 3/2/2019 5 stars

Bonni Rucker Image
Bonni Rucker 2/22/2019 5 stars

Mykola Myroniuk Image
Mykola Myroniuk 2/8/2019 3 stars

(Translated by Google) Insurance prices are overpriced (Original) ???? ?? ????????? ?????????

Dheeraj Tandon Image
Dheeraj Tandon 12/30/2018 5 stars

Ed Hughes Image
Ed Hughes 12/28/2018 3 stars

I would highly recommend aaa for oil changes. Please use a local mechanic or get a quote from a dealer for other services. Aaa charges a very high hourly labor rate. If you are willing to pay more for AAA even with the 12 percent premier membership discount then go for it, but I would only use them for oil changes.

Mish E. Image
Mish E. 12/27/2018 5 stars

Steve Pincus Image
Steve Pincus 11/27/2018 3 stars

Good service in an emergency

Philip Sasko Image
Philip Sasko 11/27/2018 5 stars

Jose Rodriguez Image
Jose Rodriguez 10/14/2018 3 stars

dukedp Image
dukedp 10/12/2018 1 star

This is the second time I'm bringing my car here. First time was when it was towed and they had to replace the alternator. Now we're having the same issue and Ashley is charging me $60 to diagnose an issue that they fixed. WHAT!!! Finally they said they need to replace the battery so everything cost me $246, a battery change!!! I was planning to ask her about timing belt and water pump replacement because my car was due but decided to just go elsewhere. They could've been a perfect option than dealership but it's their lost. Beware of their charges.

Curtis Dubbeld Image
Curtis Dubbeld 9/2/2018 5 stars

Seen one aaa seen them all. I honestly would never use them to work on my car... Inside scoop from a former employee, upsell is a very big thing and they are encouraged to have you pay for things you dont need... Thats corporate for you though. Sell sell sell... AAA should stick to what they are good at, providing tows for people. Check out Geico for great insurance rates...