AAA Lynchburg

4.3 4.5 star 29 reviews

717 Wards Ferry Road
Suite C
Lynchburg, Virginia 24502
(434) 385-0091

Landmark: Next to McAlister's Deli

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
9:00 AM – 6:00 PM
9:00 AM – 6:00 PM
9:00 AM – 6:00 PM
9:00 AM – 6:00 PM
9:00 AM – 6:00 PM
9:00 AM – 2:00 PM

Services Offered


Member Services



Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

There are currently no Insurance agents assigned to this location.

Find a local Insurance agent or call 1-800-445-0659

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

29 reviews - 4.3 4.5 star

Robin Burge 6/1/2021 5 stars

Mariah and the other agents in the AAA facility were a pleasure to work with. I will definitely use them for all of my travel needs from now on.

Larry Frazier 5/18/2021 5 stars

Stephanie Maher 5/17/2021 5 stars

Battery dead, I'm out of state and left my new card at home. Was able to call office and get roadside assistance to bring a new battery to my location in Florida and install it. HOW GREAT IS THAT!!! Everyone was so nice and helpful. A big thank you to Demoss and James. ??

Clifford Dunn 4/1/2021 5 stars

Jessica was very helpful and very professional. I'm going to recommend her to all of my friends.

Kirstyn Hunt 2/28/2021 5 stars

Sandra Gonzalez 1/11/2021 3 stars

D E 12/29/2020 5 stars

Mariah is exceptional!! 10 stars!! Husband & I are new to the area & were helped with a small problem & she went above & beyond to help us. We really appreciated her great customer service skills. Her smile & great attitude was A+. Thank you!

John Golden 12/7/2020 5 stars

Great service. --- Michelle Hix --- & Team AAA are the "Best"!!!

L. Wilson 3/7/2020 5 stars

Always gotten good assistance here. Cheerful and knowledgeable agents. We book our cruises through this AAA and it streamlines the process a lot.

Doris Spinks 1/27/2020 5 stars

This is a great AAA store to visit! Someone greets you as you walk in. Everyone in the store is polite, personable and professional. Insurance, travel needs and member services handled with a smile. Everyone treats you like you're their best friend.

Steve Hoyer 1/16/2020 5 stars

Personally think this is the best travel agency is Lynchburg VA! If you wish to travel talk to the team at AAA and they will plan a great trip for you!

deborah Can 1/16/2020 5 stars

Everyone who works in the Lynchburg store is wonderful! Love booking travel with them!!

Carol Ottman 1/16/2020 1 star

I booked a getaway trip to Disney World for myself and my husband in September through this company for early January. I requested a king size bedroom with a garden view. I called Disney in November to verify everything was all set and was told we only had a room with two beds. I asked the AAA agent and she told me she had messed up the reservation when we changed the week for work reasons. She then did nothing to recitify the situation. Long story short, we ended up with a handicap room overlooking the laundry mat with two small beds - so much for our romantic getaway. I would not recommend booking travel through this company. I know I will never use them again.

Gyana Ranjan Mohanty 1/8/2020 4 stars

One of the best people working here. They always help me in a friendly way and resolve all my questions perfectly.

YK Mannem 12/26/2019 5 stars

Nicholas Hall 12/10/2019 3 stars

Bonnie Brush 12/10/2019 4 stars

Leander Washington 11/19/2019 4 stars

Each of my three experiences visiting AAA off wards ferry road Lynchburg Virginia, has been nothing but very professional, informative, patience and polite! To Kaitlyn, Mrs Hicks, Miss dubois, Austin and the manager I would like to say thank you.

Jillian Harless 9/21/2019 5 stars

Tommy Mccue 9/16/2019 5 stars

FSI Expert 8/5/2019 5 stars

Dave Wann 7/25/2019 5 stars

Jason Glorioso 5/21/2019 5 stars

Edward Moldenke 4/30/2019 5 stars

Very helpful staff

Betty Palmer 8/23/2018 1 star

We planned a trip to Ladson, SC Called to rent a car and make a mistake in stating the time we would return the car. We got charged for 3 days instead of 2 so called the Lynchburg office and after much explaining we were sent to a supervisor. Explained the problem to her and she stated since we had listed a driver other than myself she had to talk to that person. This happened to be my Granddaughter and we wanted to designate her as the driver. I tried to tell the supervisor it was my card and we had never had a problem doing this with other companies. She insisted on talking to my Granddaughter. I asked her to look up my card info as we have three people on that. The card number was in my name and my Granddaughter is listed on that membership. Well to make a long story short if I can. My granddaughter called her and we were given a conformation numrer QK4QFG. We thought we were set. No, when my Granddaughter went to get the car we had been transfer to National and she could not be listed as the driver. I am 80 years old and do drive but was not planning on driving for 6 hours to SC. I had to drive to Lynchburg from Altavista to sign the paperwork and give them a credit card and still be listed as the Driver. I have been a member for over 30 years and when my Granddaughter called the Lynchburg office from the Airport she was told we should have gone to Hertz. We did pick a car from the Hertz but the one we wanted was not available and we did not know we had been transferred to National. The gentleman there was extra nice and tried to accomodate us but I still had to be listed as driver. The supervisor at Lynchburg was so interested in tell me that the company would be in trouble if they let someone change a reservation. If she would have looked up the membership as I asked she could have worked with us to make our travel much easier. I have used your service many time to have a someone tow one of our cars and have always been amazed at the wo

Dimitri Crockwell 2/2/2017 5 stars

James Prival 9/6/2016 5 stars

Good experience! Got my membership efficiently and April was very helpful.

TIFFANY B FERGUSON 8/24/2016 4 stars

Great guy

Michele Thurman Cheatham 2/17/2015 1 star

If I could have given less than one star I would have. My daughter, who has AAA coverage, was left stuck in the snow because AAA would not tow her out. They said the street had to be plowed before they would come! If the street had been plowed, she would not have been stuck in the first place. How ridiculous. I will not renew.