AAA Alexandria

4.6 4.5 star 66 reviews

2231 Eisenhower Avenue
Alexandria, Virginia 22314
(703) 549-1080

Landmark: Located 2 blocks from Eisenhower Avenue Metro stop and free garage parking in the rear of the building off Grist Mill Road.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
Mon
9:00 AM – 5:00 PM
Tues
9:00 AM – 5:00 PM
Wed
9:00 AM – 5:00 PM
Thurs
9:00 AM – 5:00 PM
Fri
9:00 AM – 5:00 PM
Sat
9:00 AM – 1:00 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

66 reviews - 4.6 4.5 star

Leroy Smith 5/27/2021 5 stars

Dustin Washburn 4/21/2021 5 stars

Super easy to get an international driving permit here! Staff were awesome!

Mike Jacobs 4/5/2021 5 stars

Great customer service.

Sara Wazir 3/23/2021 4 stars

Very helpfull

Nana Adugyamfi 1/18/2021 5 stars

Richard Hall 12/8/2020 5 stars

The service was prompt and awesome.

Marilyn Zak 12/2/2020 4 stars

Shay F 11/28/2020 4 stars

It was a good visit today. However, I found it interesting that the worker told us he did not want us touching the maps, but, he touched all our maps and handed them to us so I don't know how that is being safe.

DIann James 10/27/2020 5 stars

Excellent experience and service here!

Abe Mens 10/23/2020 5 stars

Leo Bell 10/22/2020 4 stars

Lance Lambert 10/15/2020 5 stars

carl gregory 9/10/2020 5 stars

The staff is friendly and super helpful! They also offer free garage parking.

Ron FOSTER 8/26/2020 5 stars

Michael Neumann 8/22/2020 5 stars

Great customer service!

Sofia Morelli 7/15/2020 5 stars

Ranjit Edwards 6/25/2020 5 stars

Anthony Devino 6/19/2020 4 stars

Very speedy and helpful staff

Sam 4/21/2020 2 stars

Sam Bellas 4/8/2020 5 stars

Alem Abate 3/14/2020 5 stars

Veronica Flores Martinez 3/4/2020 5 stars

Kendig Mansfield 2/26/2020 5 stars

Kelvin R Curry 2/26/2020 5 stars

PSA Next Level Training 2/25/2020 4 stars

Good helpful

Clarence Brown, Sr. 2/11/2020 5 stars

Just experienced a very very serious gut wrenching experience last night off of I-95. The VA State Police made the entire situation HORRIBLE. VDOT didn't help at all neither! Very unprofessional!! One thing I can say however, you guys were EXCELLENT!!!! No words can express how thankful I am for all of the years of support you have given myself and my family. I'd give you all 1000 stars if I could. I have had you as a supplemental insurance for over 15 years, I will ensure that my grandchildren's children will have you as well!! Keep up the great work.

Ashley Stearns 2/8/2020 4 stars

Very friendly service

Lindsey Taub 2/8/2020 1 star

Angela Mojica 1/31/2020 5 stars

Great customer service. I had lost my membership card and they printed a copy for me, got a good guide to Hawaii and a map at no charge. Thank you!!

Wallace Shuman 1/21/2020 5 stars

Excellent service. Prompt and efficient. Service providers were professional, knowlegeable and customer oriented. Well done.

James McCracken 1/17/2020 5 stars

Betsy York 1/10/2020 5 stars

Wonderful service and location. Thought Nhaque, 0001 was an excellent service provider. She told me about various AAA products and the benefits of the equipment I bought. She also offered information on AAA credit cards available for qualified customers. Her polite and informative manner was excellent. Hope AAA appreciates this lovely lady.

Michael Tolaydo 1/1/2020 4 stars

Tristan Corrigan 12/27/2019 5 stars

Awesome staff!

Rjoseph Barton 12/23/2019 5 stars

Justus Cade 12/21/2019 5 stars

Ms. Bhatti went above and beyond to give me great service. Thanks!

Juju Baldie 12/8/2019 5 stars

Jorge Rojas 12/5/2019 5 stars

(Translated by Google) I went to get the International Driver's License, it is worth 20 dollars and it is useful to use it almost everywhere in the world. About the attention in the office, very good, the person who attended me was very kind and helped me fill out all the forms, they also take photos for the license in case you did not have the photos. (Original) Fui a sacar la Licencia Internacional de manejo, vale 20 dólares y te sirve para usarla en casi todo el mundo. Sobre la atención en la oficina, muy buena, la persona que me atendió fue muy amable y me ayudó a llenar todas las formas, también sacan fotos para la licencia en caso que no tuvieras las fotos.

Mostafa E 11/25/2019 5 stars

Staff was so helpful and very smiley. Service was fast and met my satisfaction

Jonathon Lambert 11/15/2019 5 stars

The staff is always helpful, professional, and knowledgeable with no excessive sales pressure.

Ali Alyaqoobi 11/15/2019 5 stars

Don Robinson 11/6/2019 5 stars

Oksana Redko 10/22/2019 5 stars

Neil Bachman 10/16/2019 5 stars

R Drummand did a excellent job of informing us.... With very good information ??..!!

Kyle Nagatori 9/30/2019 5 stars

Short and Sweet 9/22/2019 5 stars

Went here to submit international drivers permit. $20. Was in an out in about 7 min.

Max Nguyen 9/16/2019 1 star

Called on the phone continuously for 15 minutes with no answer. Called their other location in Fairfax, which is completely out of my way, but they answered on the second ring. As far as customer service goes, I wouldn't know, I never got through to ever speak to anyone. Just to give them a chance, I called again and it rang for another 3 minutes. So 20 minutes of my day was taken up by dialing for 18 minutes, and 2 minutes to write this review, and still have no idea what their service is like. As a Premier Member, I was hoping to at least get a "Hello."

Peter Kucharczyk 9/14/2019 5 stars

terry tjandkiser@verizon.net 8/9/2019 5 stars

Had to renew international drivers lic

Hope Stephens 7/31/2019 5 stars

Very helpful

The “TKF” Key 7/14/2019 5 stars

Very nice and helpful staff!

Lawrence Kominiak 6/25/2019 5 stars

Purchased a Virginia EZ Pass. Great customer service. The AAA representative quickly processed my transaction and I was on my way. AAA has free parking in the rear of their building.

Howatd White 6/23/2019 5 stars

John S 5/10/2019 4 stars

Tom Kahler 4/22/2019 5 stars

Very helpful staff.

Jordan Wade 4/22/2019 5 stars

Very friendly staff! I went here to purchase an EZ Pass transponder and they made it a quick transaction. Welcoming environment.

Corrin Pumphrey 10/15/2018 5 stars

I always come here before I travel. Definitely a very helpful team.

Stephanie Spell 3/13/2018 3 stars

Stephanie Spell 10/29/2017 4 stars

Hsun jen chuang 10/27/2017 5 stars

Miguel R Gorman 7/15/2017 5 stars

Matt B 6/19/2017 3 stars

Give this 3 stars. Because of getting stuck on the side of the road on a motorcycle. AAA said I didn't have RV coverage. I visited this office a few times. Claims it is clearly marked on the website. Sure if you call light gray text on a white background in small print at the bottom of their website. Clearly marked. Every time I been here or talked to someone on the phone. I gotten the have you checked or considered our insurance? Never one a question about owning any thing that might be covered by some addition. Why not ask do you own any motorcycle or trailers? Nope just let us believe that our current coverage is good enough. Just do a quick search motorcycle and AAA. You will see this is a normal complaint about AAA.

Kareem Hadee 5/20/2017 4 stars

Very friendly staff. Not the greatest location for parking.

Victoria Pereira 6/18/2016 5 stars

Arthur Howland 7/18/2015 5 stars

Bright and Clean, free maps for members! Grab free parking at the AMC so you can chat with the travel agents.

Tara Scully 6/5/2015 5 stars

Very easy to locate. Great staff. Took 10 minutes for two people, nonmembers, to get licenses