AAA Philadelphia Northeast

4.6 4.5 star 121 reviews

9475 Roosevelt Boulevard
Philadelphia, Pennsylvania 19114
(215) 671-1700

Landmark: Located at intersection of Grant Avenue.

Your health and well-being are our top priority. Your store is being thoroughly cleaned and disinfected each day. To help protect all of us, our employees are required to wear face coverings when meeting with members and customers. We ask you to wear a face covering as well. We also practice social distancing and provide hand sanitizer for regular usage as we follow government guidelines. We look forward to seeing you soon.

Location Hours
Mon
8:30 AM – 5:00 PM
Tues
8:30 AM – 5:00 PM
Wed
8:30 AM – 5:00 PM
Thurs
8:30 AM – 5:00 PM
Fri
8:30 AM – 5:00 PM
Sat
8:30 AM – 4:30 PM
Sun
Closed


Services Offered

Insurance

Member Services

Merchandise

Tag & Title

Travel

Member Rewards Visa

Curbside Pickup

TripTik & TourBook

Buy Online & Ship To Store

Insurance Agents

Upcoming Events

Travel Store Sidewalk Sale

June 28, 2021 – June 29, 2021 | 9:00 AM – 6:00 PM
SEE DETAILS Store Locator

121 reviews - 4.6 4.5 star

Carol Sims 6/16/2021 5 stars

Ameer Hadi 6/9/2021 5 stars

The manager (Fatima) was amazing she was on hold over the phone with me to resolve my title issue.. thank you

ashley sturgis 6/8/2021 3 stars

The driver was amazing. Unfortunately I didn't receive any updates from AAA very disappointed.. I had to call them twice just to verify my tow was in

Andrew L 6/7/2021 5 stars

Had to get my car title changed to Pa from out of state. Dana Williams was very helpful, professional, and speedy.

Nadia Thornton 6/6/2021 5 stars

Ben Zifferblatt 6/1/2021 5 stars

Mike Smith (mikebiff) 6/1/2021 5 stars

Stephen Summers 5/31/2021 5 stars

Very professional and convenient

Rovshan Safarov 5/29/2021 5 stars

responsive

Fran Beam 5/28/2021 4 stars

Wyatt 5/27/2021 4 stars

Have not used AAA, but the license center is great. Rarely any lines and the employees are friendly enough.

Charles Greif 5/18/2021 1 star

Marquice Williams 5/17/2021 5 stars

Nicholas Rogers 5/14/2021 5 stars

J P 5/12/2021 5 stars

Felice Wiggins 5/10/2021 5 stars

Great service & always there to help!!!

Dana Grabski 5/9/2021 5 stars

Very helpful and nice employees

Katrina Taylor 5/7/2021 5 stars

Representative was polite and professional!

Jackie Jack 4/25/2021 5 stars

AAA Northeast has save me trips to the DMV on multiple occasions, and I cannot be more grateful. If you are a member, just walk in and ask for whatever automobile help you need. If they can't do it, they'll point you to who can. They're also very kind and professional. They also tend to play some great throwback music overhead LOL. I always leave in a better mood than when I entered.

Mari Ortiz 4/23/2021 5 stars

ALTHOUGH THEY ARE THE BEST, THEY NEED TO INSTALL HANDRAILS FOR PEOPLE WITH SPECIAL NEEDS LIKE ME? INSIDE AND OUT THANKS FOR YOUR TIME AND CONSIDERATION IN THIS MATTER ?? STAY SAFE

Frankie santucci 4/21/2021 5 stars

Excellent

Ghost 4/15/2021 5 stars

Great service

Donna Garey 4/3/2021 5 stars

Extremely helpful and polite. I will be using them for any needs I have that they can do. Yolanda Dennis was the best!! Very personable and knowledgeable. One of my new favorite places!!!

Joshua Smith 4/2/2021 5 stars

They have an authorized photo center and Family was in and out with ease. AAA I've used over the years and they have not failed to date even in 2021.

cinder barry 4/1/2021 5 stars

Liz Woodlin 3/31/2021 5 stars

So helpful and pleasant. I actually enjoyed myself there dealing with a difficult situation. Thank you

Kim Whitney 3/27/2021 5 stars

Jonathan Rivera 3/26/2021 4 stars

Auto Insurance is a little high compared to others but the license center is totally worth it way quicker than penndot

Sherida Michele 3/25/2021 5 stars

Very friendly quick and easy

Jason Burch 3/15/2021 5 stars

L.Alex Sharp 3/13/2021 5 stars

Great service. Saved me in a jam

Jimmy Reyes 3/9/2021 5 stars

John Lawrence 3/9/2021 5 stars

Larry Sharp 3/9/2021 4 stars

Cliff Storz 3/8/2021 5 stars

Great

Oscar Straus 3/7/2021 4 stars

A full service AAA

Barbara Griffin 2/26/2021 5 stars

I had no problem getting my photo taken and getting my license no lines no hassle

Edgardo Gomez 2/25/2021 4 stars

Jorge Santana 2/19/2021 5 stars

Great customer service and a warm welcome. Thank you

C E 2/19/2021 5 stars

Kaz Podlaszewski 2/16/2021 5 stars

Yo didn't know you can get your driver license picture here yeah it's on the sign at stores but they also home insurance and a lot more than save you money on trips vacations did l say passports just find out yourself

Andrew Deltito 2/6/2021 4 stars

Nice experience very helpfull .

Jeanetta Hines 2/6/2021 5 stars

Bria 2/3/2021 5 stars

Tiffany Gerome 1/30/2021 5 stars

Donna Mc 1/26/2021 5 stars

M West 1/22/2021 5 stars

Quick and easy. AAA is the best.

Demetrio Olivieri 1/16/2021 5 stars

Raymond Dodd 1/16/2021 5 stars

Andre Alexander 12/31/2020 5 stars

Real customer service

Simonea Paddy-Vessels 12/31/2020 5 stars

Knowledgeable, safe service in the midst of the COVID pandemic. All of the staff that were present were socially distant, masked & friendly. The environment was serene & I was in & out seamlessly. I am grateful to each of them.

Jessica Jess 12/29/2020 1 star

tom tom 12/20/2020 5 stars

Jaime Medina 12/19/2020 5 stars

Lizaveta Bobro 12/17/2020 5 stars

This place is very clean. Everyone is friendly and helpful. I came here to renew my driver's license and it took me only 20 minutes to get it done.

Karen Stokes 12/9/2020 5 stars

I was not there. Ya'll don't know everything!

honeyjbc1 12/1/2020 5 stars

Suzanne Watkins 11/28/2020 5 stars

Very quick stop to get my driver's license picture taken

john bradley 11/14/2020 4 stars

Zaynah.B 11/14/2020 5 stars

Shirley and the receptionist display great professionalism made everything go smoothly

Teer Shields 11/11/2020 4 stars

Great

La fleche Empoisonnee 11/2/2020 5 stars

Frank Fina 10/27/2020 5 stars

Quick and great

Latonya Bailey 10/27/2020 5 stars

Marcia Berman 10/25/2020 5 stars

Joseph Messmer 10/24/2020 4 stars

Maryanne Heisse 10/17/2020 5 stars

Quick, courteous, efficient. Everyone we encountered was pleasant and helpful!

Louis Wah 10/15/2020 3 stars

Michael Horwitz 10/14/2020 5 stars

Killerkidtj 10/13/2020 5 stars

farah khan 10/12/2020 4 stars

Fast service in and out.

Yadira M Almanza 10/9/2020 5 stars

Joanne Baumgardner 10/8/2020 5 stars

In and out getting our licenses renewed,no lines.People are very friendly

Del Diaz 10/5/2020 5 stars

Customer Service

Bryant Gaillard 10/3/2020 5 stars

Great customer service. They also have a very friendly group of people working there.

Anita Bryant- Mckenzie 9/29/2020 5 stars

Lugene Prince 9/23/2020 5 stars

I went to get a document notarized

Romain Desrivieres 9/22/2020 1 star

Irmarae R.H. 9/18/2020 5 stars

I called in to set up a trip. It was so easy my girl Michelle hooked it up. Made sure we had everything set up. Trip is June 2021. Hopefully we get to go.

Kevin lSavage 9/17/2020 5 stars

It was great they were fast car runs great so far if I have any problems I will bring it back sure they'll take care of it I will come back

sharon foreman 9/16/2020 1 star

This was the very first time i had a bad experience called for services at 6pm no one came to after midnight never sent any text called said nothing then couldn't even help me

Lisa Appoh 9/16/2020 5 stars

Very clean, the staff very friendly and helpful. Went there for Intl Driver's Permit and two passport photos. In and out within 30 minutes. Thanks for the hospitality!

AutoRepair 101 9/15/2020 5 stars

Brianna Henesey 9/12/2020 5 stars

They are usually quick and they fix the problem and it's cheap for the membership

Kim Murray 9/8/2020 5 stars

Extremely helpful & right on time w/all information required

Evelyn Houck 9/5/2020 5 stars

eugene gourley 9/1/2020 4 stars

Paid alternative to long DMV lines. They are a convenience center for DMV & charge a $25 fee service charge for renewals. For me it was worth it, I was in & out in 20 minutes.

Kurt Smalls 8/29/2020 5 stars

I always get good service whenever I go there.Polite people also expert service and advice

Shell G 8/27/2020 5 stars

rosemary ward 8/25/2020 5 stars

Quick, courteous, & efficient

ShizzFM 8/23/2020 5 stars

Michael Henderson 8/22/2020 4 stars

Khalilah Hagerman 8/22/2020 5 stars

Very nice and professional

dragon playz 8/19/2020 5 stars

Service was great

John O'Brien 8/17/2020 3 stars

Andrea Harrington 8/16/2020 2 stars

Made the call for assistance at 12am the tow truck got to me after 3am. Had the nerve to call my son at 2am to ask if he still needed a tow. Did he think the car got up and walked from Philadelphia to Chester? Too much money for the Shenanigans. Mind you, because of Covid no one can ride in a AAA vehicle so my husband had to drive to Philadelphia in the middle of the night and wait with my son for hours and did not get in front of our house until 4:30 am. No I am not pleased in the least.

Ishdra of the four winds 8/11/2020 5 stars

Gonna be using this place for license renewal from now on. In and out. Very professional compared to dmv.

Holly Hagan 8/8/2020 5 stars

Nat Ingelido 8/7/2020 5 stars

They helped me with everything i needed

Debbie Carr 7/31/2020 5 stars

Karsen Lund 7/31/2020 5 stars

Ricky Ortiz was amazing in towing my car long distance after it died the day I was moving. Appreciate the service.

Rod 7/29/2020 5 stars

Great service

Marie Press 7/28/2020 5 stars

Fatima is excellent. She gave me great advice and genuinely cared about helping me.

Lorraine Spellman 7/27/2020 5 stars

The customer service was wonderful and appreciative at time in my life that is extremely stressful. It was nice to talk to someone friendly, helpful and professional.

Michael De Laura 7/25/2020 5 stars

Quick..clean service....MD

Tiara Lopez 7/15/2020 5 stars

I was very pleased with the quality of service I received from this AAA location. The overall process was very efficient and the location was very clean. From the moment I arrived I was greeted by a representative from the office that checked my documents and gave me a ticket to be served. Considering our currrent circumstances with Covid and wait times at other Penndot locations, I waited for about 1 hour in line to get my picture taken for my license. Overall very pleasedwith the quality of service I received.

Shereese Butts 7/9/2020 1 star

My daughter went to this location to purchase an ez pass and was treated beyond unprofessional by the manager. I'm not playing the race card but everyone else who was waited on was done so in a professional manner but when it came to my daughter she greeted her with what you want. When ask about the ezpass she was told by the manager to figure it out. Customer service is my job being a Septa driver and I would never treat a customer in that manner. If you want friendly professional service look elsewhere.

William Lucas 7/9/2020 5 stars

The purpose was to acquire my wife's driver license. Their system was well thought out and we were in and out in no time. I feel that in light of the fact we are in the midst of COVID-19, their service was phenomenal!

Hassan Chajii 7/1/2020 5 stars

Everything is good,clean rest rooms,safe for kids,plenty of barbecue ready for use,park rangers kind ??..

Adam K. 6/26/2020 5 stars

Good quick service for Penndot

Anna K 6/26/2020 5 stars

Staff is very friendly and offer great service!

Rob Brown 6/25/2020 5 stars

Great always is

Ellen M 6/22/2020 5 stars

Barbara Kane 6/19/2020 5 stars

Bob Lange 6/18/2020 1 star

Called this location twice , Endless hold wait 9 minutes , no one picked up . been a member for years . this place sucks .

Deborah Zoepfl 6/5/2020 5 stars

Wonderful

Damon Johnson 4/12/2020 5 stars

Johnny G 3/19/2020 5 stars

Bill Murray 3/19/2020 5 stars

Went in for passport photos . Quick in and out and pleasant service. Good Job AAA

Sandra Irving 3/17/2020 3 stars

Once again I probably went into the store with a friend they've really get much I might have thought we bought something car freshener trees and give it to my associate as a gift but I think they did good work and I think they were pleasant enough keep up the good work guys

Bob Dieckmann 3/15/2020 5 stars

Walked right in with my camera card on a Saturday afternoon and walked out with my new license in 5 minutes