Advice on Expressing Sympathy

4 ways to console a grieving friend or family member

Two people walking through cemetary and supporting each other
AAA The Extra Mile Background Shape
July 7, 2021·1 min read

Sponsored Content

When someone you know loses a friend or family member, it can be difficult to decide when and how best to show support. Sometimes a simple phrase such as, "I'm so sorry for your loss,"can be extremely meaningful.  Here are some tips that might come in handy when consoling a loved one.

Older couple supporting each other

1. LISTEN

Try not to interrupt or offer advice. Just let them tell you how they feel and share memories of their loved one. It's such an important part of the healing process.

2. BE SPECIFIC WHEN OFFERING HELP

Tell them what you're going to help with and when so they don't have to figure that out. For example, "I'm coming over with groceries on Saturday."

Two woman sitting on bed, facing opposite direction and hugging each other

3. NAVIGATE SOCIAL MEDIA APPROPRIATELY

When acknowledging the news of a loss, stick with the communication medium through which you initially received the information. Social media responses should be kept brief unless you're sending a private message.

4. SEND A CONDOLENCE GIFT

Show your concern and support by sending a remembrance gift to the service or to the home. Choose from floral arrangements, gourmet food & gift baskets, plants and heartwarming meals.

This content was created in partnership with 1-800-Flowers.com.

Share

Roadside Assistance



    Not a member?

        Copyright ©2025 AAA Club Alliance Inc.