Department Directory

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    department assistance with: hours: Contact Us:
    MEMBER SERVICES
    Join/Renew AAA Duplicate/Replace Card
    Billing Information
    Add Associate or Plus
    Refunds
    24 Hours a Day
    7 Days a Week
    EMERGENCY ROAD SERVICE
    Request Service
    Feedback
    Comments
    24 Hours a Day
    7 Days a Week
    WEBSITE AND MOBILE APP
    Web Registration
    Password Inquiries
    Online Reservation Inquiries
    Web Technical Assistance
    7 Days a Week
    8:30 am - 9:00 pm EST
    TRAVEL CONTACT CENTER
    Travel Planning & Reservations
    Planning Tips & Tools (Passport Photos, International Driver Permit, and more)
    Monday - Friday
    9 am - 6 pm
    Saturday 9 am - 4 pm
    Sunday 10 am - 4 pm
    VEHICLE SERVICES
    Auto Buying/Pricing
    Mechanical Breakdown
    Protection Warranty
    Car Care Centers
    Auto Buying
    Extended Auto Warranties
    Monday - Friday
    8:45 am - 9:00 pm
    INSURANCE
    Auto
    Home/Renter/Condo
    Life
    MyPolicy Payments, Service, ID Cards
    9:00 am - 5:00 pm
    7 Days a Week
    ONLINE STORE
    Online Order Inquiries
    Monday - Friday
    9:00 am - 5:00 pm
    AAA DISCOUNTS & REWARDS™
    Hotel/Car Rental Discounts
    Retail Partner Discounts Online,
    Phone and In Store
    24 Hours a Day
    7 Days a Week
    DRIVER TRAINING
    Course registrations
    State specific questions
    Refunds/Cancellations
    Monday - Friday
    8:30 am - 5:00 pm
    FINANCIAL SERVICES
    AAA Credit Cards
    Auto Loans
    Savings & Investments
    Monday - Friday
    9:00 am - 5:00 pm
    TripTiks®, Maps & Road Trip Planning
    TripTiks®
    Maps
    AAA WORLD AND THE EXTRA MILE
    AAA World subscription
    Editorial Feedback
    Advertising Opportunities
    Monday – Friday
    9:00 a.m. – 5:00 p.m.
    PUBLIC & GOVERNMENT AFFAIRS
    News & Media
    Monday – Friday
    9:00 a.m. – 6:00 p.m.